자노스 멜라트론

이 호텔의 위치는 매우 열악하여 접근하고 돌아다니기가 매우 어렵습니다. 예약을 확인했음에도 불구하고, 호텔은 제가 연락을 시도해도 응답하지 않았습니다. 이 호텔은 오해의 소지가 있고 비전문적이기 때문에 예약하지 않는 것이 좋습니다. 돈 낭비처럼 느껴지고, 이 호텔이 고객을 이용하고 있다고 생각합니다. 자신에게 도움이 되는 일을 하고 더 신뢰할 수 있는 옵션을 선택하세요.

우리는 이 숙박 시설에 패키지로 묵었습니다. 본관이 객실에서 50m 정도 떨어져 있는 매우 특이한 호텔입니다. 게다가 언덕에 있어서 오르내리기가 쉽지 않았습니다. 우리는 하프 보드를 이용했습니다. 아침 식사는 좋았지만 서비스는 그렇지 않았습니다. 웨이터 한 명과 요리사 한 명이었습니다. 저녁 식사는 좋았고 유일한 요리사에게 칭찬을 보냅니다. 우리는 자쿠지가 있는 방을 제안받았는데, 고장이 나서 마지막 날에만 수리되었습니다. 가열되지 않아서 여전히 사용할 수 없었습니다. 아마도 시즌이 끝나가고 있어서 호텔에서는 그만한 가치가 없다고 생각했을 것입니다. 객실에 주전자는 있었지만 차나 커피는 없었습니다. 물어봐야 했습니다. 무릎이 약하거나 이동에 문제가 있는 경우 피르고스의 모든 호텔에서 멀리 떨어져 있어야 합니다. 올라가야 할 곳이 많기 때문입니다. 경영진과 소유자에게 알려드립니다. 현재 직원을 잘 돌봐주세요. 그들은 손님을 기쁘게 하기 위해 허리를 굽혔습니다. 그들은 추가적인 도움이 필요했고 어려움을 겪고 있었습니다. 적절한 5성급 호텔에서는 일어나지 않습니다.

Majestic Hotel is ideally situated in the iconic Byzantine village of Pirgos presenting scenic views of the Volcan of Santorini’s and the whole Island The houses of the resort are made with lots of caring and the white of them contrasting the Aegean blue We felt the Greek filoxenia (Hospitality)and we definitely we are coming back ! Thank you so much wonderful cleaning ladies and team whose look after us !!🩵🩵

We have spent a week in this beautiful hotel. I can only say good things about it. The staff was so helpful and courteous they couldn’t do enough for you. The owner was fantastic and kindly upgraded us to a beautiful luxurious suite. I would very strongly recommend this hotel.

I am saddened to report that my experience at Zannos Melathron Hotel in Santorini was nothing short of a disaster. From a complete lack of cleanliness to false advertising on their website and unprofessional staff, this hotel fell far short of the expectations we had when booking our stay. In fact, the experience was so appalling that we had no choice but to leave within 20 minutes of arriving and find alternative accommodation. Upon arrival at Zannos Melathron, we were greeted with an unwelcoming atmosphere and unprofessional staff. There was no sense of hospitality or warmth, and to our disbelief, they failed to even check us in properly. This immediately set the tone for the level of service we could expect during our stay. The lack of cleanliness at the hotel was astonishing. Our room was in a deplorable state, with stained linens, dusty surfaces, and an unpleasant odor that permeated the space. It was clear that the hotel's commitment to maintaining a hygienic and comfortable environment for guests was severely lacking. In addition to the unsanitary conditions, the information provided on the hotel's website was inaccurate and misleading. The amenities and services advertised were nowhere to be found, leaving us feeling deceived and frustrated. This blatant misrepresentation further fueled our dissatisfaction with Zannos Melathron. Attempts to communicate our concerns to the hotel staff were met with a lack of responsiveness and dismissive attitude. It seemed as if our grievances were of no consequence to them, which only served to heighten our disappointment and frustration with the entire experience. Ultimately, the substandard conditions and unprofessional treatment we encountered at Zannos Melathron Hotel left us with no choice but to leave within the first 20 minutes of our arrival. We were fortunate to find alternative accommodation, which thankfully salvaged our Santorini vacation. I strongly advise against staying at Zannos Melathron Hotel, as the poor service, lack of cleanliness, and false advertising on their website make for a truly regrettable experience. Save yourself the disappointment and book elsewhere.

The most recent reviews are positive for this hotel but older ones did concern me as the comments and photos were not positive at all. For that reason, I contacted the hotel and explained my concerns as I had booked before I had read them. Christopher was very honest and explained that he had only taken over the management of the hotel during the past year and his team were busy making improvements. He offered to take photos of our rooms next time they were vacated and if I was not happy then I could cancel with full refund. What great customer service!👍. The photos looked fine and since then we have messaged the team to ask questions about the surrounding area and the airport transfer etc and they have been so helpful. We go this week and will feedback on the hotel but I am sure I will be able to give good comments like the most recent guests have done! 😊