네펠레스 스위트 호텔

버스로 인근까지 가서 걸어서 호텔까지 갔습니다. Google MAP에서 갔지만 위치를 알기 어려웠습니다. 큰 캐리백을 가지고 7분 정도 걸었습니다만, 길이 나쁘고, 계단도 많기 때문에 매우 어렵습니다. 방은 생각했던 것보다 좁고, 화장실도 샤워도 오픈입니다. 저쿠지를 즐겁게 예약했지만 자쿠지에서 경치는 보이지 않습니다. 추운 시기였는데 뜨거운 물이 미끄러져 천천히 넣지 않습니다. 함께 갔던 친구는 들어가지 않고 끝났습니다. 아침 밥은 다양한 종류 중에서 선택할 수 있었고 맛있었습니다. 귀가는 스탭이 버스 정류장까지 캐리를 옮겨 주셔 매우 도움이 되었습니다. 직원은 친절하고 매우 좋았다고 생각합니다.

The hotel seemed really good on paper and its price made us believe that the place, view/location, and service will be immaculate, but when we arrived we quickly realised how the place isn’t what we expected. Upon arriving, there are hair and dusts on the floor, and even some lashes around the bed area, hence we are quite disappointed with its cleanliness. We were there for 4 nights and the breakfast service was never on time. We wanted the breakfast to come at 10:00 but they came knocking at 8:30 while we were still asleep. We also had to ask for things a lot of times (eg: replenishing water and tissues), as we weren’t given enough everyday. And when we ask for things we had to wait for quite a while and sometimes the staff forget about it as well, which is quite annoying when that happens almost everytime. The room that we got also had a poor design, we had two rooms and the ceiling of the second floor room is really low and you can’t stand up straight (especially for men). And there are some funny barriers in weird places where we kept bumping ourselves. The best part of the hotel would have to be the view and the location, and the fact that we didn’t have to buy water ourselves are the main benefits. But with this price, we definitely expected more. Overall, it is not a really bad stay, as it is true that you will have all you need here, but with this price, we feel we could have had a much better experience and less frustrations if the hotel attend more to the details.