카티키스 빌라 산토리니 - 세계리딩호텔연맹(Katikies Villa Santorini - the Leading Hotels of the World)

This hotel was amazing! It was perfectly situated in Oia and had breathtaking views overlooking the caldera. The entire staff was incredible and made every effort to make our trip and our stay at Villa Katikies as wonderful as it could be. They all showed us unmatched hospitality throughout our stay and we would absolutely come back!

Great place to stay at. Great service, great location.

La quietude de l'etablissement , sa propreté et son service

Friendly staff, great location.

First impression was not the greatest because they asked me to wait for the room by the pool and the weather was very windy even though i told him i cant he insisted, i found it a bit disrespectful. Bright side they did early check in, view was beautiful, room was nice, big, neat and had mostly everything you would need. Breakfast had variety they give you the option to choose whatever you want from the menu and they serve some savoury in the start. Privacy is not the greatest in Santorini, I was in room number 1 i dont recommend it because you will be sharing terrace with the next room but im sure they have better rooms.

We could not have asked for anything better! Every one from the front office staff to cleaning to room service to the club drivers were absolutely amazing and so wonderful to get to know - they made you feel so welcomed and loved from the moment we arrived! The room and view were so wonderful and it was such a relaxing environment - we were there 3 days and 2 nights and it was far too short! We will be back in the very near future and will be staying at the Katakies Villas again!

This place is just beautiful! Simply the best hotel we’ve been to. The location is amazing, and facilities are perfect. The service and the staff are outstanding! We will definitely be going back! Thank you for a wonderful stay!

When we arrived the view looked wonderful from the room, not going to lie we were expecting a more spacious room (nicer as well, we stayed at Villa 3) however we said it’s fine at least the view is marvelous. As the days passed we requested more water to drink they only left a 300ml bottle of water per day which is ridiculous for a renowned hotel as Katikies. They refused to provide more even though we told them several times it was fine if they charged it. Still didn’t gave us another bottle of water… Also the day before our departure we weren’t given hand towels they just left the bath towel. Again for what you expect of a Katikies hotel and the price you pay per night this small things aren’t as small. We were on our honeymoon and I don’t know if the saw us “young” and thought they could have lower standards with us or that is usually how things work there. I would recommend you to avoid the villas if you are in Santorini, you could stay at a better place for the price they charge on a mediocre service.

My husband and I stayed at Katikies villas in Oia 5 years ago and it was incredible, so booked again for our 10-year wedding anniversary. Sadly, we were very disappointed with several things. One major change I think contributed to our dissatisfaction was management-the prior manager, Erini, was amazing. However, the staff during our stay this year was superficial and on several occasions, not at all helpful. First, no one informed us that the infinity pool would be closed (as well as the bar) - they claimed they were having issues getting the pH correct (would’ve been nice to know prior to our stay so we could have anticipated needing to go to the main resort). One of the reasons we booked the villa and not the main resort was for privacy, only 7 rooms, so the pool area typically doesn’t overcrowd. Unfortunately, we could not enjoy that during our stay. They also told us that even though we booked for in-room breakfast, that we would have to go to the main resort, as they were having problems with their chef as well. We pushed back on this and did have breakfast delivered, though it was generally very cold upon arrival and lacked flavor. We did get breakfast at the main resort on our last day and the service and food was amazing. Our luggage was lost upon arrival and we were concerned given we didn’t have a change of clothes available. After hours talking with the airline, I was told our bags would arrive at the airport. We had requested to be transferred to receive them, and two issues arose: 1) the resort staff wanted to dictate to us what time we should leave, and 2) we were quoted 100€ for the transport to obtain our bags, but because it took longer than anticipated, we’re told we would be charged double (200€). As I’m sure you can imagine, this added more stress to an already suboptimal situation. We had requested a late check out on our departure day of 1pm (given we lost two days due to not having luggage and given it was season end for them). They would only accommodate late check out to noon (1 hr later than usual), which again, given the issues we faced, had hoped they would be more accommodating (the resort was not full). I do want to commend Nicholas and Sam (bell hops)-they were amazingly helpful, super strong and very kind! Also, all of the staff at the main Katikies resort-especially the lower deck lounge, were wonderful, thoughtful and amazing! If we return to Oia, we will definitely look to book the main resort over the villa. Also-housekeeping, while very friendly, was lacking. Again, we book resorts that are known to be meticulous (NOS, Melian); however, upon arrival the bathroom vanity had a sticky substance on it, clearly it hadn’t even been wiped. Turn down service was variable-one woman folded our clothes and went above and beyond, while the other failed to even replenish noir TP or empty the trash can.