누마 산토리니

우리는 누마 산토리니에서 멋진 경험을 했습니다. 동굴 스타일의 빌라는 우리가 방문했을 당시에는 완전히 새로운 것이었고, 아름다운 장식과 매우 잘 꾸며져 있어 정말 멋졌습니다. 풀 사이즈의 개인 수영장은 정말 긍정적이었습니다. 1베드룸 빌라를 이용할 수 없었기 때문에 우리는 커플로 2베드룸 빌라에 묵었습니다. 거대한 침실이 2개 있어서 십대가 있는 가족이 방문하기에 절대적으로 적합할 것입니다. 아름다운 일출과 함께 섬의 동쪽을 바라보는 경치는 정말 아름다웠습니다. 칼데라가 길 건너편에 있었고 2분만 걸어가면 일몰을 볼 수 있었습니다. 숙소는 전체 길이 포장되어 있지만 번잡한 길을 따라 피라까지 도보로 약 25~30분 거리에 있었습니다. 호텔 바로 밖에서 버스를 탈 수도 있습니다. 전체적으로 멋진 숙박이었습니다!

Service was incredibly disappointing, the amenities were broken (sink leaking, broken AC and safety box, no drinking water until requested several times). Reception shuts at 4PM, thus no staff on site after that— plus isolated location (depends on your personal preference - car was necessarily for us). Very few staff members spoke English (thus hard to communicate) apart from Yannis (manager and son of the host). Unfortunately, our interactions with him was the worst part. When we tried to raise our concerns, he was rude, took no accountability, dismissive — and raised his voice at us. His exact words were: “So what? Don’t tell me how to run my business.” When we mentioned morning breakfast delays, his response was: “With six villas to deal with why do you think we’d need to be exactly on time?” Incredibly rude behaviour - I’m still shocked! Please be aware that the pricing of this hotel is very volatile, changes on the daily. Since checking into the villa, the price has fell by 40% of what we previously paid for (no apparent reason). When we inquired, we were met with a slew of inconsistent and inappropriate excuses — including personal tragedies, Israel/Iran war (??), recent earthquakes — none of which justified the price drop or were communicated in advance. As paying guests, we felt disrespected and belittled. I’ve never been shouted at by hotel staff before — it was shocking and unacceptable. This was by far one of the most unpleasant experiences I’ve had at a hotel, and will certainly not be returning.