Immerso Hotel, a Member of Design Hotels

O hotel mais surpreendente de sempre! De realçar a vista fantástica e a tranquilidade que é sentida! Muito bem recebida, staff muito simpático! Para não falar do SPA e do restaurante. Sem dúvida que a experiência foi a melhor de sempre, 5 estrelas!!!!

Brilliant new hotel. Well maintained. Situated on a tiny hill looking over the valley and the ocean. Situated in a small wooded area. Great food, people and atmosphere. Comfortable bed and chill vibe. The team did everything to make us feel comfortable and happy. Great housekeeping team. A special thanks goes to Mafalda, Pedro and all the restaurant team.

Enquadramento excelente, com vista mar, decoração de muito bom gosto e “last but not least” a restauração. Quartos amplos e muito confortáveis.

(I have never written a bad review before, this is my first... that alone says a lot) Are you a shabby surf hotel or a high-end retreat? Prices, website, and advertising clearly position Immerso as a high-end retreat. Unfortunately, our experience tells a very different story. Hostel esc artwork and sculptures randomly placed throughout the grounds make me question what kind of clientele they are aiming to attract? Here are a few points which made us discover why we regret booking Immerso for our anniversary. A construction site just meters away from your hotel was active daily from 8am to 6pm, with constant banging, screeching, and drilling. This completely undermined the peaceful experience we expected. This should have been disclosed before our arrival. If we had known, we would never have booked a week-long stay here. Your receptionist insisted you were unaware of the works happening… but later told me they have been going on for weeks. Daytimes and evenings that should have been serene and centered on sunsets and nature were instead dominated by booming bass-heavy music echoing across the valley, coming from ‘EMME ON FIRE’. Despite your reassurance that construction noise wouldn’t continue on weekends, on Friday night I was forced to wear earplugs in bed to fall asleep. The music continued past 12:00AM. Each morning we would wake up to the smell of toilet. It’s clear there is a drain issue. Despite all the added extra noise there is a huge highway that is unattractive and extremely loud. This is not the experience one expects, nor accepts, from a hotel of your positioning and price point. Right now, Immerso is delivering something far below its promise.

This was terrible. The room (second largest they have) was tiny and with really very little cupboard space. Nowhere to put things - felt like camping yet 5 star hotel ( plus) prices. The aircon did not work for the whole time we were there (we left after 24 hours although we had booked 4 nights). It is next to a building site - villa development - so there was noise of drilling and digging when you lie by the pool or if you open the terrace door. No warning about this and it will no doubt go on for many months possibly years. It is in the early stages. Pool area not maintained - tiles missing with sharp edges and pool decking splintered - would be easy to cut yourself or get a splinter. The food was not great and the service variable. Two waiters very nice, one waitress just plan rude. Ridiculously expensive for what it is.. No discount offered for fact we did not have properly working aircon for a full 24 hours . Would not recommend. Really surprised by some of the reviews and at least one seems written in the sane style as the hotel brochure.

Everyone at the Immerso Hotel was fantastic! They were so helpful! If we needed something, they were very helpful. They also did a great job with the welcome party, great food!