알레그리아 카프리시 베르드(ALEGRIA Caprici Verd)

服務..............

Had an absolutely amazing week, the staff were fantastic especially George behind the bar and the 2 girls from the happy team were brilliant "shaky shaky" if you know you know couldn't fault it.

The restaurant is very basic, like a canteen. Food was warm or cold. The coffee was very good. Not many staff around to help, like asking for wine or beer. There was no entertainment at night in the hotel. Only 2 English channel on the TV. The hotel pricing overall was very good. Close to the train station.

Loved the hotel staff are very friendly and helpful. Lovely and clean food is OK all in all enjoyed my stay tje only thing that let it down was nos mot much live entertainment at night. And the dj nights are repative with the songs.outside pool is bit cold but indoor one is nice but has to booked. And wrist bands are 10 euros which os returned when you give them back on checking out.

Hotel lovely, a stone throw away from the beach & rail stop- you can't hear the trains with your patio doors closed, entertainment staff where fabulous, a free game of bingo (bingo, bingo,bingo) is a must,- everyday at 3.30, the rooms are lovely with plenty of room to move around in, we found the bar expensive with plenty to choose from. The only downfall of this hotel is we never had a hot meal during our stay, breakfast was on display at 7.20am,- the restaurant opens at 8am & not much to choose from for meals, this needs addressing, apart from that I would go again. If the food was better I'd definitely give 5 stars

With a large group that greatly enjoyed the music and DJ who appeared after 10pm. Got BBC on the TV, room was comfortable (once you open the patio door for air circulation as AC not available yet) but they could put two bath towels in a room instead of one. Did receive a report one room for our group had discarded filth on the floor. Maybe the organization needs to train housekeeping better.

I’m loathe to admit that I should have written this review immediately after my husband and I’s trip here in June 2022. I’m not one to write reviews normally but this one deserves a full blasting. I’m not surprised to see that the reviews already written reflect our own experience 18 months ago. The hotel staff were not remotely interested in helping at any point. I wanted to surprise my husband for his birthday while we were there with a basic bottle of fizz in the room. I went to the front desk and waited to be seen. Sadly for me, a large group of American check in’s had arrived and I was told to come back, despite me arriving before them all (I stood waiting for 15 minutes waiting to be acknowledged by the foyer staff) and they could see that as well, rude! I’m amazed the drinks rule still applies - my husband and I were two of maybe 30 guests at the time of our visit and we were clearly alone and were not plying off drinks to non all inclusive revellers, yet I couldn’t even take my husband a beer or Coke, as the hotel was only allowing one drink at a time (ludicrous). I’ll agree with the other reviews - food lukewarm at best; beach was rubbish as felt like walking on grit and we ended up eating out most days to get away from the hotel. We were glad to check out! Shocking place, don’t waste your money and look elsewhere!

This hotel was amazing, i came here with my boyfriend and we literally had the best time. All the staff were friendly and helpful. The all inclusive was exceptional, san miguel on tap and proper coca cola. Food was amazing, there was something there to cater everyones needs. For anyone that says the food is bad ignore them, i really enjoyed every single meal. So much choice you dont know where to start. Everywhere was clean to a high standard. As a mother myself i could see all the children were entertained by the staff and they were amazing with them. I would deffo return with my own children. The only downside was that 5 days wasnt enough i wish i booked 10 days, but that you so much for an amazing holiday. Definitely one to remember. All the bad reviews are just people trying to find fault over nothing and have to put their 2 pence worth in.

Me and my fiancé enjoyed a very pleasant long weekend at this hotel. Santa Susanna is nice, gorgeous beaches and lots of nice bars and restaurants are all in a stones throw from this hotel. The rooms are fairly basic, but serve their purpose well. We thought the food was very good, although as often is the case it was at times a bit of scramble when choosing what to eat. Lots of rude people not being courteous, and clearly not having a concept of a queue. The pool was fine and there’s also a nice pool bar. Train station straight outside the hotel and just over an hour in to Barcelona. All in all a good stay, we have a good time.