Sundial Beach Resort & Spa

Written for a February 2022 stay. I really want to write a positive review but I’m struggling. The rooms are incredibly overpriced for the quality and service and views. I paid $300 extra for a full Gulf view, totaling $1000 for one night. The Gulf was in full view, but it was in building J, not a building directly on the water. It also was mostly a view of the hot tub and the main building. The sunrise was blocked by the main building. There was noise from the pool area. Most importantly was the lack of understanding by one receptionist at the front desk. She told me she had no idea where my room would be when I checked in and that it definitely would not be ready by 3pm. I was told I needed to checkout at 11am. While this is standard, I was shocked I could not be accommodated by even 30 minutes for checking or checkout. I went to my room at 10:58am to get my bags for checkout. I could not access the room. My key had already been deactivated. I had to walk back to the front desk and ask for access to retrieve my things. When I came out of the room, a cleaning lady was waiting for me. I am confused as to why I could not have checked in slightly early the day before if the room is cleaned promptly at 11am. I had a very negative vibe from the front desk. For this reason…and many others, I would not return. This resort does not at all have a 4/5 star quality or vibe. Any resort inflating their prices well beyond the quality of the room during these times does not truly value its clients.

All rooms are not the same quality. Inquire as to if your bathroom has been updates since the 1970's. Partial gulf view is not worth the cost as it really is not a view. Balconies are not usable if a neighbor is smoking. On a positive side, beach is great.

We had a wonderful stay at the Sundial resort. Beautiful accomdations and service. So nice to have chairs and umbrella's set up on the beach. Friendly staff and very clean. We will be back after they recover from hurricane IAN. Prayers for the staff and families.

Lovely location on the Gulf. Beautifully kept grounds. Pleasant activities available. Easy access to restaurants and Island amenities. With one exception, the staff and service was courteous and attentive. Don't miss a visit to CROW (Center for the Rehabilitation of Wildlife) and the TARBON BAY evening excursion.

My ONLY complaint was that our bed was not too comfortable. But we are pretty picky about that. Everything else is simply outstanding! Above and beyond! We really loved our visit here and will definitely be back for a family trip!

Excellent. We had a great time, a very quiet and relaxing place to state, we really liked riding bikes and kayaking, everyone's attention was very good. We will definitely go back. We really enjoyed it!!