인터호텔 산단스키

Off season time. Hotel was dead. But good experience. Maybe during winter ski season would be nice.

Hotel is renovated and rooms are comfortable. Spa is quite good, especially the big jacuzzi outside. Massage is excellent and professional. Breakfast is terrible, and very basic. Some badly dried eggs, some salad which feels more like plastic, and some fried bacon.. We also had a dinner, and food had no taste. Management needs to seriously work on attitude and client orientation. Asked cleaner for extra quilt, since it was cold, and she just dropped it and disappeared without any bed sheets. I called her back and then she inserted the quilt inside of the bed sheets. Restaurant waiter, was arrogant, and ruth during the dinner on 20 January. Probably since this is state property, and they get salary anyway. The hotel needs to work seriously on service improvement and staff attitude.

All our needs was in walking distance if not at the hotel! Breakfast was absolutely awesome with a wide range of foods to choose from!! We highly recommend Interhotel Sandanski!!

Hotel rooms, breakfast, spa, all service - most excellent. Breakfast was very good. I do not agree with negative reviews. All the personnel are friendly and helpful. And they are really putting an effort. The pools are great( I am very sensitive- nothing happened to my skin, so I can verify the pools are clean). Cleaning of the rooms is also very good. Some tips for improvement of the spa areas: 1. It would be good if there are 2 designated lanes with dividers: one for swimming laps; and second one split in two in the middle for the people that can only do 1/2 lane. This way the swimmers can swim and the soakers can soak. It is impossible to swim from one end to the other due to people being all over the pool at all times. 2. No running and no smoking by the pools( I saw one of the lifeguard smoking near the outdoor pools). NON SMOKING needs to be strictly enforced. It is NOT.

Excellent!

I was taken by a business associate to stay the night in Sandarski and he decided to reserve at the Interhotel. Initially, I thought it was an Intercontinental hotel when my colleague mentions the hotel's name. Unfortunately, it wasn't. The building looks good and I believe they must have had some renovations done recently from what we were told while having dinner in the restaurant. Let's start with the reception, the employees seemed unhappy and definitely not trained to deal with foreign visitors. The rooms we were given were not as clean as expected, it's obvious that the cleaning is done too quickly and lacks attention to detail, the shower had very low water pressure, the bathroom amenities are of poor quality and the pillow in my room was stained. The food in the restaurant was very mediocre, Happy's down the road serves better food. Very noisy corridors, people knock on your door although you have a do not disturb sign. It's a shame because this hotel has potential, however, it's poorly managed. I complained at the reception, but it seemed that nobody cares. I will never stay in this hotel again even if they gave me the room for free. Shocking. Not worth the money. I suggest they hire some qualified people to manage the hotel.