This is not a 5-star luxury hotel, it's being promoted. Service is terrible, and you can get them to do anything. Overall hotel staff (apart from the cleaning staff) is not polite and nowhere to be found when needed. Buffet breakfast is available for only 2h in the morning and if you go towards the end, there is literary no food, and the staff is refusing to refill. We made one type of reservation, we were given a different room. Overall, very bad experience, an overpriced hotel with 0 service.
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