Pretty disappointed overall. Booked this hotel because the review was decent. The experience turned out to be quite bad actually. Firstly the hotel insisted on deposit of 150rm upon arrival. The room was somewhat clean. There was no house cleaning service, no change of towels and replenishment of bottled water. When we came back in the evening and found out the room was not cleaned. We called counter to request for water, nobody picked up the call despite several attempts. Only till next day did we found out that house cleaning is based on request. First time knowing that house cleaning is not a default option.
번역