그랜드 무투 골프 플라자 호텔

Big rooms, comfy bed. Nice big pool area. Average food, average drinks, quiet area. I witnessed the night security man pushing guests and been very aggresive towards some guests on an evening. I spoke to reception who were not at all interested in this which alarmed me as they thought it was ok, which it was definitely not ok. A few of the all inclusive options not open yet. Entertainment staff excellent. Reception staff not helpful. No sign of any management on the floor. I could not recomend this hotel based on my experience.

Great hotel excellent service & staff could not do enough would return

L'ambiance de cet honnête reste familial. Simple mais convivial. Comme ds tous hôtel il y a des points positifs et d'autres négatifs. Les points positifs : - à 10 minutes de l'aéroport, - à 15 minutes des plages touristiques playa Los Americas ou celle des Christinos, et de l'ambiance "vacances" des villes comme Costa Adeje, - pas mal de places pr se garer aux alentours (attention : parking de l'hôtel 7€) - soirées à thème chaque soir, en mode "camping paradis", - les cocktails du barman : top et large choix. Prix raisonnables. - La taille des chambres, spacieuses et pratiques pour une famille. - Le personnel de la réception, sympa et arrangeant. L'un des réceptionniste maîtrisait un peu le français ce qui a été un plus mais les autres, dont Javier, sont très sympas. - La piscine : non chauffée certe mais on s'y fait vite une fois dedans et elle est suffisamment grande, je trouve... Peu profondes 1,40m au max, appréciable des familles. Juste un bémol, les gens incivilisés laissent traîner leurs mégots ds les jardinières, ce qui est dommage. Les points négatifs, oui il y en a qd même un peu 🙄. - Peu d'excursions Nature autour de l'hôtel... - La déco est très soignée et jolie dans l'entrée, les patios, l'espace piscine mais fait qd même un peu "vieillot" entre autre ds les chambres et la salle de resto. - La salle de spectacle est sympa avec pleins de photos de stars mais les couleurs "chaudes, façon ibériques" la rende "Vintage". - Les frais en plus ne sont pas donnés (30€/nuit/chambre pr le changement de chambre que nous avions demandé et 10€/pers pr le ptit déj.) Je ne sais pas pr le reste... - Autre désagrément : les odeurs nauséabondes à certains moments de la journée entrez autre le soir... Et là dessus, malheureusement, l'hôtel n'y peut rien car je pense que ça vient du golf situé à proximité ou bien d'un truc qui ressemble à une station d'épuration. Alors, ça ne dure pas toute la journée ou nuit... ou alors mon nez c'est habitué mais c'est qd même dommage pr l'hôtel. Et dérangeant pr les résidents. - Manque de prise à côté du lit. Lampe de chevet, 1 prise donc pas possible de charger son téléphone portable la nuit. - Les avions qui passent la journée mais cela n'est pas dérangeant la nuit car au max à 23h, il n'y a plus de traffic donc la nuit, reste reposante qd même.

房間很大，有廚房可以煮食，但比較舊，而且隔音較差，睡覺時會被隔壁煲水的聲音嘈醒。

We are currently staying in room 33, and can’t fault this hotel. We was unsure of what to expect after reading reviews but we are not the type to inspect walls ect. The room itself is a little dated and probably not 5* so don’t expect 5* but beds are super comfortable and our room has a huge double balcony with all cutlery and plates needed for a pleasant stay, they also provide washing up liquid and tea towels but we did pay €50 for the use of kitchen but we knew this before arriving. Rooms cleaned every 2nd day. Pool area is always clean, water is not deep at all so perfect for families. We usually went to the pool between 9:30 and 10 and always plenty of beds but there is always the usual bed hoggers you get in most hotels. Aqua aerobics around 11am. We are here self catering as that’s what we prefer, there is three supermarkets within 5 minutes walking distance and an Irish bar, so plenty of amenities. If you cut through winter gardens you will come to our favourite Irish bar and the coastal walk to san blas with a few restaurants along the sea front. Please don’t listen to negative reviews, after all a room is to sleep in and for the price for 10 nights it’s definitely worth it. We are looking to return next year.

The hotel advertises its self as 5* actually top end of a 3*. We had room 208. It’s in need of lots of attention. AI was woeful. Drinks very weak, food not good. Same each day and unless you like chips, pizza, fish or pork then you struggle to make a proper meal, therefore we ended up eating in restaurants and drinking in bars close by. The hotel itself is clean but very dated. Can’t believe you can’t get a bottle of water included in the AI. Best you get is a paper cup of water. No water left in the room fridge either. Room cleaned every other day and generally it was ok apart from tea and coffee mugs and glasses never got washed. We could not was then as we would not pay the extra to have the kitchen unlocked. Entertainment was woeful, very little during the day. The location was good and staff in general were very friendly and helpful. Light on the balcony was not working so reported it and it was fixed the afternoon. English speaking channels available on the TV but no sound. I asked reception and was told that’s the way it is. Surely someone could sort that. We enjoyed the area of Golf Del Sur and made the most of our stay at the Grand. This was our experience and an honest and frank review