산호세, 샌호세토비아스볼라노스 공항 근처 호텔

방은 크고 깨끗하고 조용하며 아침 식사는 훌륭합니다!

호텔방은 괜찮고 직원들은 친절하지만 청구 시스템에는 심각한 결함이 있습니다. 나는 2 월 9 일부터 거기에 머물렀고 2 월 15 일에 체크 아웃했고 청구서에 따라 카운터에서 직접 지불했습니다. 하지만 2일 후 2월 15일 밤 요금을 받았는데, 그 날 오전 9시에 프론트에서 체크아웃을 했기 때문에 분명히 실수입니다. 심지어 공항으로 데려다주는 택시를 불러주었습니다. 이메일을 통해 프론트 데스크에 연락했지만 응답하지 않았습니다. 나는 Wyndham 고객 서비스에 전화를 걸었고 코스타리카의 청구 시스템에 접근 할 수 없으며 웹 사이트에 청구 논쟁을 제기 할 방법이 없다고 말했습니다.

아침 식사는 과일을 제외하고는 보통입니다. 계란 후라이, 수란 등 비슷한 서비스가 있었으면 좋겠습니다. 방은 방음이 잘 안되고 밤새 윙윙거리는 소리 때문에 뭔지 모르겠습니다. 아침에 일어나서 처음에 생각했던 잔디 깎는 기계에 대해 생각했습니다. , 그리고 그렇지 않다는 것을 발견했습니다. 나는 단지 하룻밤을 머물렀고 소스를 찾는 데 귀찮게하지 않았기 때문에.

이 호텔 바위! 우리는 우리 여행의 첫날 밤 여기에 머물렀고, 친절한 직원과 체크인시 가장 신선하고 따뜻한 맛의 무료 쿠키 중 일부에 의해 환영 받았다. 우리 체재의 끝에 우리 친척 중의 1 명은 말 그대로 쿠키를 축적하고 하루에 4-5을 요구했습니다. 수영장은 매우 아름다웠고 아침 식사는 매우 화려하고 미학적이며 맛있었습니다! 객실은 멋지고 시원하고 매우 깨끗하며 TV 채널이 많이 있습니다. 여행의 마지막 밤에, 우리는 처음에는 숲의이 호텔에 머물 계획을 세웠지만, 우리 파티는 관찰에 관한 많은 것 때문에 떠나기로 결정했습니다. 우리는 여행의 끝이었던 것에 따라 모두 지쳤고, 머무를 곳이 필요했다. 즉시 모든 사람들이 DoubleTree로 돌아가고 싶다고 노래하기 시작했습니다. 우리는 도착했고 모두가 안심을 한숨을 쉬었고 우리는 쿠키와 함께 따뜻한 침대에갔습니다!

PROS: Very clean, air conditioned and modern for a good rate. Wifi and decent breakfast included. The stromanthe triostar plants in the lobby were very nice. CONS: Staff is miserable and takes no accountability for customer service. Stephanie literally lies to your face and tries to overcharge you. Examples: -”oh your safe is broken? just reset with code 123456.” nope. the safe code was set by a previous guest and left open so this didn't fix the problem. We had to take all our valuables on a 13 hour tour because of this - very inconvenient. -”oh, you need another towel because we only gave you 2 despite 3 people in the room? we'll send someone up right away”. no one ever shows. when you call back, if they ever pick up, they say the same thing. -”your shuttle from the airport is confirmed and the driver will have a sign with your name on it” nope; after a long trip we had no one to pick us up. The driver didn't have my booking (he had another name on the sign), so he called the hotel and they confirmed nothing had been booked for us. -”well there's no booking because you obviously have to book it in advance; how would we know you need a shuttle?”. Excuse me? Yes, in fact, I did book it in advance and showed them the email chain (7 emails) with her own confirmation 3 days earlier! -”ok so you found the driver, perfect”. No, not perfect as we've been searching in the sweltering heat, walking up and down through the crowds for 45 minutes with a small child after a long trip. An apology, not a dismissal would be more appropriate in this situation. After speaking to the driver and Stephanie (we are still in the heat outside the airport), Stephanie who confirmed the booking by email then blamed her colleague who in fact didn't book it, And, they still charged us $16 USD for it - which was like rubbing salt in the wound. -”it will be an additional $20 USD for the shuttle” - when they previous told me $16 USD (thankfully in writing) -”it will be $16 USD to have a child in the room” - when my confirmation clearly shows children stay free (thankfully in writing) -guests aren't ”allowed to use the stairs”; long wait for the elevator

마지막 방문까지 San Jose에서 더 나은 아침 뷔페 중 하나를 먹었습니다. 그들은 과거에 가지고 있었던 돼지 고기 링크를 가지고 있지 않았지만 오히려 끔찍한 영광스런 핫도그를 가지고있었습니다. 스크램블 에그는 어져 있고 물기가 많았고 신선했습니다. 그러나 기다려야합니다. 베이컨과 차가운 델리 스타일의 햄은 없습니다. 그들은 또한 꽤 괜찮은 바나나 빵을 그만 두는 것처럼 보였습니다. 이것은 사소한 것처럼 들릴 수 있지만 우리에게 매우 중요했습니다. 우리는 다음 여행에서 또 다른 사진을 제공 할 것이지만 상황이 동일하다면 다른 호텔을 찾을 것입니다. 객실은 항상 적당했지만 아침 식사는 우리를 위해 만들어졌습니다.

Muy bien ubicado, a 10 minutos del centro de la ciudad. Excelente atención de todo el personal, desayuno completo, habitaciones amplias y cómodas y la señal de wi fi andaba muy bien. Cuenta con estacionamiento y el bar es excelente

우리는 밤 늦게 도착했다. 프론트 데스크의 Jose는 SJO에서 택시를 돌 보았습니다. 그는 우리를 우리 방으로 안내했고 우리를 매우 환영한다고 느끼게했습니다. 방은 에어컨과 천장 선풍기로 깨끗하고 편안했습니다. 아침 식사는 절대적으로 맛있었고이 사랑스러운 여관을 놀라운 거래로 만듭니다. 우리 렌트카는 다음날 배달되었고 우리는 위층 라운지 공간에서 모든 서류 작업을 완료할 수 있었습니다. 내 아들은 우리가 임대 집에서 몇 마일 떨어진 곳에서 발견한 지갑을 잃어버렸습니다. Adventure Inn의 Nahiel은 다음날 우리에게 이메일을 보내 그것이 발견되었다고 말하고 우리에게 우편으로 보내겠다고 제안했습니다. Adventure Inn의 친절하고 도움이 되며 전문적인 직원은 그들과 함께 머무르는 것을 매우 특별한 경험으로 만듭니다.

We have stayed at Casa Lima for years. The location is great since it is walking distance to our family's house. But this stay was not pleasant. We stayed in 2 room family suite, which we have stayed in this room type before (but received a different room). There were cobwebs everywhere throughout the 2 rooms. I am talking large, draping cobwebs in all the corners, it was dirty. These could have easily been removed with a broom. The room did not feel clean and our youngest was not comfortable. We had arrived late at night and had been communicating this to the hotel all along. It didn't seem like they were ready for us, the owner/manager was grumpy and seemed irritated when we asked for some water. The main 1st room had a double bed and a fold out couch. The bed was comfortable, the couch was not. There was a wardrobe to place your things. The fridge did not work. The adjacent room, had three twin beds, no windows. There was nowhere to put anything, no closet, no wardrobe, not even space for a suitcase. The adjoining door did not close unless you deadbolted it, not too comfy for a family with young kids. The bathoom door in the twin room didn't close at all, it would slide open, and most definitely didn't lock. The TV in that room didn't work either. We did report that the fridge didn't work, but they didn't do anything about it. The courtyard, as always, is amazing. It is like a jungle in the middle of the city with a ton of plants, trees, flowers and colorful rocks. There is a coi pond with a couple turtles and you can feed them if you ask for some food. There is also a large cage with a bunch of birds, which adds to the ambiance. The breakfast is simple, but good. The servers are awesome. I feel like the last 3 stays at this hotel have gone considerably downhill. i also feel like the price was a lot higher than we paid in the past. We will be looking for another go to hotel in the future.

My coworker and I stayed here for three nights for a work trip. The property is lush and looks like you are transported a couple hundred years ago but resort is only 35 years old (from Marriott employee Fernando who gives tours of the property). There are two pools and a hot tub surrounded by so much lush vegetation. My initial room was 528 which is a handicap room but was quickly switched to 631 which has a walk-in shower with a glass door. The room had a modern feel with artwork of coffee beans. There was plenty of space at the desk as well as couch area. The breakfast was delicious and the servers were wonderful. Breakfast even starts at 6am, great for work trip. There is also a shuttle that runs on a schedule (see attached photo).