아우텐티코 호텔

Excelente ubicación super centrico de todo. A unos cuantos metros de lugar donde me dirigía.

I stayed one night at Hotel Authentic during my first visit to San Jose. The place was clean and simple, ideal for a short stay, though a bit pricey for a three-star hotel in the area, likely due to my last-minute booking. The breakfast was pleasant, but what truly stood out was the staff – they were absolutely wonderful and went above and beyond to assist me with all my questions.

This is a great budget hotel when you arrive it smells beautiful the rooms we had were so clean and comfortable , the small pool area is lovely but the best is the food especially dinner . The waiting staff are delightful and fun . I would recommend it for your arrival night before you set off to explore this wonderful country .

I have no complaints. Hotel was clean, Staff was friendly and helpful, pool was clean, hot water worked, breakfast was satisfying. The rooms are small, but for a night or two, it's fine; they are clean, beds are comfortable, AC worked. Location is somewhat far from the city center, about 20-25 minutes walk, but it's also quiet because of its location. There are a few local restaurants close by, 5-10 minutes walking.

Hotel looks very nice when you walk into the lobby but wait until you see your room – tiny, tiny, tiny. Might be okay for one person to spend a Spartan night or two, but two people for several days is impossible. We booked for double occupancy and found the room had only one luggage rack, one chair, no wardrobe or drawers, and only a few rickety plastic shelves. We've stayed in better rooms at a 2-star hotel!

This was our first stop in Costa Rica and we knew it wasn't the best area of San Jose (so if you go out book a taxis especially at night). Reception were friendly and helpful and we were quickly settled into our room 110 on ground floor (looking into the middle of the court yard area (away from any road noise). Room was basic but had everything we needed, shower was good, bottled water in room and bed was comfy. We ate the first night in the hotel and the food was fine (see pic), plenty of choice. Ignore their website re meal times as evening meals were available (6.30 to 9pm). Breakfast was a standard CR offering but was fine and reasonable options. I believe it started at 6.30am? We got a takeaway breakfast on 2nd day as we left at 6am which was fine. Good stay overall and the hotel did everything you could have expected of them.

Average hotel. My wife was disrespected by one of the male reception staff who completely ignored her. Room was small and basic. It’s in a very dodgy part of the city and after walking 20 mins we’d only be arrived on the edge of the centre. We wouldn’t stay here again

I found this hotel from another app while on my recent trip to Costa Rica. The hotel is located in the heart of San Jose and has several sight seeing areas within walking distance. The hotel staffs were professional and very helpful. My room was spacious, clean and comfortable.

I arrived at the Auténtico hotel on February 4. I reserved a suite with two queen size beds. I was given a room with one queen size bed for the same price. I had no air conditioning for the first 3 days. For four days construction was being done in the room next door from 7am. When I spoke to the front desk they were extremely rude and told me that hotels all over the world do construction. This morning I asked if there was a mall nearby and could they help me get an Uber. When I got to the mall it turned out it did not open for two hours. I have traveled all over the world and never been treated like this. During my stay I contacted the front desk every day, my dentist, the US Embassy, multiple consumer protection agencies and my credit card company. Today I called the hotel to see if there had been any resolution and he hung up on me. I am not in the business of giving up.