퀄리티 인 산 호세 / 실리콘 밸리(Quality Inn San Jose Airport - Silicon Valley)

Close to malls and restaurants and the place for Covid tests!

設施：簡陋 衞生：OK 服務：尚可

世外環境很好

The staff is amazing but the property is terrible. The 1st room (king bed) was very noisy as it is above the street. 2nd room the toilet is not working, keeps flushing in the night. 3rd room no hot water. Thw staff is amazing and helpful. They’ve helped me to exchange the room. But the facility itself is beyond repair.

Stayed one night on 4/13/23. No problem. Stayed one night on 4/29/23 not sure what was going on before we arrived but the night desk staff was unnerving helpful but a little loud and abrasive. Stayed in room 215, loud fan sound was running for the first hour I was in the room. Carpet was stained, needed cleaning unlike the first time I stayed there on 4/13/23. I did not feel comfortable in the room I stayed in on my second visit on 4/29/23. Only needed the room for a few hours rest. Had a flight out early in the morning.

Location was tricky to get to and not very safe to merge off the freeway onto another very busy road and make a quick turn into parking lot. Once in the hotel it was great

The staff was so accommodating. My daughter arrived earlier than i did and the manager was able to allow her to check in and assist with billing ubtil i got there. Everyone was always genuine and friendly. Great service!

wash room is every inconvenience because the sink was installed outside. heater was noisy and the fan in the wash room very noisy. the pillow is very soft and so small like a baby pillows. The hotel is close after 11 pm, so if you booked this hotel, you better come before 11 pm. If you don't believe me go ahead and you will be upset , because you have to wait outside until 6:30 am.

Jackie, the lady at the front desk, was very helpful. She accommodated my requests. She was very friendly and had a bubbly character. She tried to resolve my concerns and issues and offered suggestions. She went out of her way to make me feel comfortable. 5 stars for Jackie!