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The staff was amazing and we loved the dogs that live on the property. The food at the restaurant was good when they had options. They were often out of menu items. The beds were rough, we could feel all the springs and ended up flipping the mattress to find a little comfort. I would say the worst part was the pool is open to the public so it was packed and loud every day. We stayed for 5 days and never used the pool which was a huge hummer when it’s 95 and humid. Definitely would not stay here again.

We arrived at 5:00 and didn’t get to check in until 7:30. There was a party that was supposed to go till 9:30. The music was so loud it was shaking our room. The music kept going after 9:30. When we called the restaurant where the party was happening, they told us 12:00 it will stop. Well 12:00 came and went then 12:15 the fireworks outside our room went off. We thought that would be the end of it but no. The music continued and we called the restaurant again and they told us 2 am the party was going to stop. When i questioned why it was going so late and why I was told the wrong times by 2 different and they just asked for my room number, instead of giving them my room number I hung up because I don’t want someone coming to my room at 1 am. Finally at 2:30 the music stopped, but the party people didn’t clear out until 3am. We Had to be up at 6am for am ATM tour. We ended up moving to a new hotel because there was another party the next night. The only reason it is a two star and not a one is because the two people at the front desk were apologetic and they tried to do what they could by comping dinner and breakfast.

The place has a lot of things to get solved which make your stay unpleasant. -Cabins are dirty. not to mention how disgusting the bathrooms are. -cabins are deteriorated. Cabling hanging, hot water not working, phone not working. - Staff seems to be overwhelmed when asked for help.

The location of this place is ideal. We had some trouble getting into Belize due to weather and they were happy to accommodate our shifting schedule. We were visiting during my wife's birthday and they supplied us with a cake, banners, candles, candy for the kids, and a gorgeous bunch of flowers from the property. when we had some other issues pop up during our stay, they were incredibly kind and understanding, not to mention incredibly easy to work with. The grounds are gorgeous, with a great pool, fantastic bar and wait staff, and the best vibes.