호텔 데 아트 샌프란시스코(Hotel des Arts)

방에 들어갔는데 로비에 사람이 없어서 히터 사용법을 물어보니 "히터가 안켜져요", "호텔에 난방이 안켜져요" 라고 하더군요. 이미 오후 5시 였는데 환불을 요청하고 취소하고 환불받을 큰 이유를 알리지 않은 이유에 대해 응답하지 않았습니다.

Hotel des Arts는 화려하지 않지만 합리적인 가격에 펑키한 감각으로 작업을 완료합니다. 침대는 깨끗하고 편안합니다. 객실은 조용합니다. 위치는 이길 수 없습니다. 유일한 단점은 엘리베이터가 밖에 있다는 것입니다. 나는 가볍게 여행하고 계단 몇 층은 약간의 추가 운동일 뿐이지만, 짐이 많거나 등반할 준비가 되지 않은 사람들은 미리 전화를 걸어 고정 여부를 확인하세요.

NOBODY WORKS HERE!!! This hotel is run by an app, I would not recommend staying here. Please don’t support a place that doesn’t employ people. No security, no lock on the door beyond the smart lock, no chain or latch. Tv barley worked, shower was warm half the time, no ice machine, no breakfast or anything, there’s a kurig in the “common area” that you are asked to keep clean like it’s a dorm.

This is an economical, no frills hotel conveniently located right in the heart of downtown San Francisco, but far enough away from the Cable Car lines so you don't have to listen to their clanging. Good restaurants are nearby, and so is BART/Muni. In January, the nights were cold, so the small radiator kept the room warm enough, but little of its heat made its way into the tiny bathroom

This is a conveniently located no-frills hotel. It has all one needs which worked for me. However, besides the cleaners, you will hardly see any staff.

I liked being able to come and go without front desk staff, though it felt like no one was there to field concerns. Fold out Bed/Couch in our suite was sub par for either and made for an unusable salon. T.V. in our bedroom was not functioning. Bed is excessively stiff and bedding smelled of bleach. Had hopes for continental breakfast, alas none was to be had. Overall acceptable value for price though there is a missed opportunity for connecting visitors with contemporary SF art and culture.

First the pros: clean and quiet room, nice location, very close to Union Square. The cons: 1) There is no physical key to the room. You have to download a phone app. So, non-smartphone users, this place is not for you. 2) Extremely uncooperative staff: There are no human beings at the reception to help you. Everything is done over the phone. I had already paid $100 to reserve the room. However, when I reached the hotel after a 24 hour long flight, I was told that I will only be issued a key if I make a full amount. When I tried using the website link to pay, both my credit cards were declined. The person on the phone was adamant that I would not be allowed in unless the full amount is paid immediately. Finally, I had to call a friend overseas to make the payment. 3) It was cold in December in San Francisco. The heater in the room didn't work. The additional lock on the door didn't work. To top it all, the shower did not work. When I requested a room change, it was declined. I then requested an option to take a shower in one of the empty rooms. That too was declined. I was understandably upset. In response, I was accused of being rude and that I was "yelling", none of which was true. There was a common shower right next to my room, the existence of which was never revealed to me. 4) Tiny room The maintenance staff, however, were a blessing. They provided me with portable heaters, extra blankets and told me of the shower next door. Without them I would have been lost.

The building is in a good location. I did not interact with any staff. There is free coffee & water in the lobby which is nice. Unfortunately my room 206 smelled rotten due to some kind of back up in the sewage. I had to keep my bathroom door closed to try to reduce the smell (window was bolted shut) additionally there was about 12 fruit flies in the room, took me about 20 minutes to eliminate those. The staircase to the second floor is very steep and narrow, but it’s understandable since it’s an older building. Probably wouldn’t return to this location personally.

Excellent location, excellent check in, unique and super cool room. Vintage and well taken care of.