더 US 그랜트 럭셔리 컬렉션 호텔 샌디에이고(The US Grant, a Luxury Collection Hotel, San Diego)

문화유산이 풍부한 오래된 호텔입니다. 직원들 모두 매우 친절합니다. 룸서비스도 시기 적절하고, 침구와 매트리스가 매우 편안합니다. 조식은 말할 것도 없고, 주말 메뉴는 한식으로 변경됩니다. 브런치 메뉴. 위의 모든 장점을 통해 창밖 풍경이 전혀 없다는 유일한 단점을 견딜 수 있습니다. 주차는 발렛으로 하고, 문앞에 CVS가 있고, 도보 5분거리에 미국 1위 타코가 있는데 꽤 괜찮은데 길가에 노숙자가 있습니다.

It was a complete disappointment from the very first step when we arrived at the hotel after a long flight of 3 hours. The girl at the reception said that the room is not ready yet and as soon as it is put in order, they will send us an SMS. Since we were very tired and I had a meeting scheduled for five in the evening, we decided to wait in the hotel lobby and sat down in front of the reception desk. At 4 o'clock, when the hotel guarantees check-in, I went to the reception and was told that the room was still being cleaned. we waited another half hour and received the same answer. I asked to change our room to any one that was ready, but again we were refused because the hotel was full. We waited another 40 minutes, no one approached us, although we sat right in front of the register and there were almost no customers. At the beginning of six, I went to the reception again and was given the keys. When we got up to our room, my husband and I were shocked. Packets of ketchup and mustard were lying on the floor, there were crumbs on the chair and table. There was a huge hole in the middle of the curtain, and behind the dirty and dusty window there was a building structure and a building lift. We also saw in the bathroom that the hotel warns that privacy may be violated by builders who are working on the window and it is better to completely close the curtains. we were disappointed. I rented this room for my birthday, for three days and three days to live in a dirty room with the curtains closed with 100% shading, it was terrible! We returned to the Reception to change our room, but as in previous times we were told that they couldn’t do anything, neither return the money nor change the room... but the disadvantages didn’t end there, the hotel didn’t change bed linen for three days, when we returned to the room in the afternoon, after dinner, it had never been cleaned and we just asked to change at least the towels to clean ones. Also, the hotel simply has a huge problem with changes in water temperature, when switching to warm, the water can just be boiling water and after a minute it’s back to normal temperature. This birthday was ruined, I will not recommend this hotel to anyone, unprofessional staff, lack of concern for their clients, the hotel hides information about the reconstruction and lack of privacy in the room. Don’t waste your money and nerves

飯店很棒，地理位置佳，但餐廳點餐感覺不是很好，會一直出錯。

有年代感，不錯的選擇！

不清理房間

好！非常好！

酒店非常好

직원과 서비스는 훌륭했지만 우리 방은 실망스러웠습니다(최고 중 하나였어야 했습니다.) 상태가 좋지 않았습니다. 우리 욕조에는 배수구가 없었고 분명히 최근 작업이 진행 중이어서 욕실의 천장 스프링클러 주위에 구멍이 생겼습니다. 누군가가 천장 통풍구를 붙이느라 고생한 게 분명해서 흰색 테이프로 붙였습니다. 에어컨이 작동하지 않았고 싱크대/욕조/샤워실에서 약 3분마다 물이 그을렸습니다. 내 생각엔 이 중 많은 부분이 호텔에서 진행 중인 대규모 공사로 인한 것입니다(예약할 때는 몰랐지만). 하지만 우리는 매우 실망했고 훨씬 더 나아질 것을 기대했습니다.