As an ******* platinum member and an avid traveler, hardly ever do I go out of my way spending time to write a review for a hotel. I do not reccomend this overpriced garbage hotel to anyone. The staff at the front desk are all extremely rude and unhelpful. I’m a San Diego local who was needing a hotel to stay temporarily while my condo was being renovated. Unsure when and if I would need to check out daily, I extended my stay several times as needed and was continually harassed by the staff with early morning phone calls, door knocking, while I had the privacy sign on my door. They did this everyday for the entirety of my 8 night stay, tried there best to run my wife and I out of the hotel each and everyday, giving us absolutely zero privacy nor respect during our stay. All of this occured while the hotel was more than half empty all the nights stayed, front desk agents lying about availability daily and making our experience horrible for us during an already difficult time having to pay out of pocket for a hotel while our condominium homes leak, etc was repaired. The rooms are also extremely outdated, dirty, cracks in the walls, shower pressure barely works, old dusty tv with hardly any channels. The absolute worst Hilton property I have ever stayed at, completely unacceptable disrespectful behavior by many staff members who need to be disciplined, including both managers on duty. STAY AWAY!! There are SO many other spectacular hotels in the san diego area at the same price.
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