하얏트 플레이스 샌안토니오/리버워크(Hyatt Place San Antonio Riverwalk)

Nice location close to interesting locations! Good price for quality and ameneties.

In the rooms where nice and clean- the facility is under construction. The doors didn’t open properly to the facility, key cards didn’t open the parking gate after registration. Smelled like paint and we never saw when booking the facility was undergoing construction. Saw a contractor smoking and urinating in the parking lot next to his vehicle.

Property under major construction, very noisy, and when I mentioned this to the front desk, I was made to feel that my concerns were not theirs

The hotel was perfect. It was right by the Riverwalk, spacious, quiet, and just what we needed. They were doing some remodeling, but it was still quiet. I will definitely stay again.

The property was very clean and tidy. Room was very clean and tidy. Service was great. However, they were doing reservations, but it wasn’t an inconvenience for our weekend stay. Had a few issues with the hot water in the shower and sink of the water in the shower. Nothing major. Bed wasn’t real comfortable.

Property undergoing significant repairs and difficult entry, no front desk, and lack of any real common area made for unpleasant stay. Not worth what is being charged.

Had to walk around to the back to get into property. no lighting, dark! walked in and 2 ladies sitting on a small table with plastic around them. very rude. looking at other peoples rooms seeing what they got. we booked for double bed with pull out bed and she said I dont have that i have a king, which was fine but she was SO rude when i asked if they had anything else because we did have 6 people she said I already said I dont have anything else, do you want it or not? JUST RUDE!!!! and it was over $300 a night, we walked in room that was dirty, microwave was going and there were stain on the couch. We will NEVER EVER go back there!!!!

The property was being renovated so all services (and check in) we not smoothly functional. But I think the staff did a remarkable job in helping things go as smoothly as possible. Would like to stay there again when renovations are complete. M

Breakfast has the same thin scrambled eggs every day. Have had much better selection. Under construction so no place. To relax except in your room. Decor is very brown but spacious. Housekeeping was great. The pool location is never in the sun. Location good for walking places.