홈우드 스위트 바이 힐튼 랙랜드 AFB/시월드 TX(Homewood Suites by Hilton Lackland AFB/Sea World)

So I get there to check in and they reserved the wrong room for me. I reserved the family suite with 2 queen beds and a sofa bed. The give me a king size bed with sofa bed. I had to sleep my 16 yr old and 13 yr old on the sofa bed. my wife, with our 10 yr old and 12 yr old on the king size bed. I slept on the floor. They had no other rooms available. The lady at the counter was distracted on her phone that when I went to buy snacks from the lobby I also asked for extra blankets, she said ok and got back on her phone and I stood there for almost 3 minutes before she realized I was still standing there, I had to ask her again for my blankets for her to finally get them for me.

Ice machine on our floor did not work. The breakfast had a good variety of food every morining.

It is an old property needs uodated. The staff that manages breakfast is ruin, and they need to keep coffee area stocked and make real coffee!

Overall great. Odd that there was hardly ever anyone at the front desk. Good breakfast, but the evening social (which is why I come here) was only on Wednesdays.

Showed up at 320, our room was not ready. We had to wait for our room, which then caused up to miss the Seaworld Parade. My kids we upset. The breakfeast ladies are rude. They can not handle 15 people eating at a time. Simple tasks like refilling the milk or making sure there is butter and syrup. I politely asked for more milk and got attitude.

I was really surprised by how much I enjoyed our 2 queen suite. The fact that it was pet-friendly made it that much more amazing! We were able to bring our pup with us, and that made everyone happy. The breakfast was nice, hot, and good. The coffee was on point. The full kitchen was awesome. We will definitely stay here again in the future and bring our pup with us.

took my family to sea world after a long day in the park we were ready to rest. Arrive to the hotel around 6:30pm and our room was not available we had to wait 1 hour for an employee to come in and clean it

The check in person never gave me eye contact. The rooms are dated and worn. The walls had stains on them. The floors were dirty. The breakfast area was dirty. I never saw anyone wipe anything down. Oh all evening both days all I heard was trampling above me. After a long day at the theme parks I could not rest. Definitely would not stay for next SeaWorld trip.

Very nice and not bad at all you have Walmart right next door and target around the corner.