파라디수스 바이 멜리아 그란 카나리아 - 올 인클루시브

We stayed as 2 adults in the Reserve area for 5 nights in February. It’s a beautiful hotel, the staff are super friendly and very friendly and efficient. The hotel is very clean and our room was cleaned, mini bar topped up etc daily. The Reserve lounge is nice, with snacks and drinks laid out daily. The pool in this area is lovely but sunbeds weren’t always available. The staff here offered you drinks, ice creams and fruit as you sun bathed with was nice. We had lunch daily at The Shack, they were very efficient, even when busy and the food was always good. We ate in the Italian one night and the food was delicious. The biggest negative for us was the buffet restaurant. The food wasn’t hot and often stations were empty. I had fish cooked at the cooking station 4 nights. The first night it was cold, the next 2 nights the tuna and then the salmon was very rare inside after I’d asked it to be well done. The last night the fish I ordered just never came out. There was only one chef who had to take the orders and also cook them so I felt it wasn’t really his fault. We ate breakfast at the Reserve, the buffet was lovely and there was a nice Al a Carte to order eggs etc. We had the poached egg and full English each day. It was lovely but unfortunately also cold. Their heat lamps just don’t seem low/strong enough. Overall we absolutely loved the hotel and it’s position offering great walks along the promenade towards Maspalomas, it’s just a shame the main restaurant let them down.

Never ever more Zuerst möchte ich sagen, dass wir die meisten schlechten Bewertungen bestätigen können. Verstehe nicht wie man zu soviel gute Rezessionen bekommt. Defektes Mobiliar, Lift der mehrere (7)Tage ausfiel. Wenn man Mängel anspricht das sich rauchende Personen auf unserem Privaten Balkon aufhalten Was ich bedenklich finde, da ich mich nicht sicher fühle wird das nur zur Kenntnis genommen. Man braucht diese Melia APP (bitte Rezessionen im Play Store lesen) um zu Dinner in den Restaurants zu reservieren und die Menükarte der Restaurants zu studieren, Leider funktionieren APP sowie WLAN vielmals nicht. Wenn man am Vortag nicht in der App reserviert gibt es kein Platz im Restaurant obwohl Plätze frei wären. Sein Michelin-Essen von German Ortega im Peseta Restaurant hatte höchstens Buffet-Qualität. er ist eine Zusammenarbeit eingegangen obwohl wir Ihn nie gesehen haben so was sollte sich chämen. Die inkludierten Ausflüge sind zusammengestrichen worden, entweder muss man selber sehen wie man hin kommt (Bus Taxi) ohne Support des Conserge oder sie wurden ganz storniert. Das Reserve-Paket konnten wir nie richtig benutzen da die Liegen bereits besetzt waren somit kein Platz für uns. Das Preis-Leistungsverhältnis ca. €520.-/Tag stimmt hier überhaupt nicht. Wir werden nicht wieder kommen.

Superb 5* hotel All inclusive experience stom start to finish.. all staff were exceptional in customer care from our first day at the concierge team to the last. One staff member Kevith went the extra mile to make our beach experience memorable he had great customer care! Thank you to a great team we would not hesitate to recommend this hotel as it truly is paradise !!

Wonderful hotel, everything you need for a chilled holiday. Staff excellent, good choice of restaurants, buffet very good. Great room overlooking the sea with sun on balcony all day was fantastic.

Beautiful hotel with wonderful staff Beautiful hotel excellent service everywhere. It's great for adults and families although some families used the adult only area for sunbathing which is a small area anyway. Hope they will address this so adults can have peace ! You don't feel crowded anywhere else .

Overall the hotel exceeded our expectations. The decor of the hotel was bright and airy. The food choice was excellent at all meals times and the all inclusive package provided just what we wanted. The staff to a person were friendly helpful and welcoming