호텔 아레나 사모코프

Absolutely disgusting people. I would never ever recommend these ******. Made a reservation for 10 people MONTHS AGO. We organise ourselves, equipment, ski stuff, EVERYTHING. Then we call a day prior and find out we dont have a reservation made and they borderline told us we are full save yourself... We will still go to another hotel, but we will make sure to visit you and give you a proper thank you you pieces of human trash.

Breakfast buffet was always empty, everything run out and they wouldn't refill, things like bacon-bread-eggs-fruit. Even when you asked if they will refill staff will rudely reply that it has run out. We stayed for 1 week and our room floor was never cleaned, our beds were never made and we had to ask persistently for clean towels, which we got once! Even bed linen were too small and did not fit the beds, so you ended up sleeping on a bare mattress by the morning.No kettle in the room for your morning tea. No fridge in the room. Avoid this place.