From the moment we walked in to the moment we walked out...... BRILLIANT! we have just returned from a 7 day visit to the hotel. Room was HUGE but dated but spotless to the point I checked inside the oven & kettle and there wasn't one mark in them! Yes you have to pay a deposit for your glass but it DOES get changed simply just ask! The staff are more than welcoming from CAROL & QUEEN on the reception and the waitresses who clears your plates etc are superb! Bus right outside to hop to Salou town, the theme park, or just down the bottom to la Pineda where there is plenty of shops and supermarkets- most definitely NOT ages away and in the middle of nowhere. Transfers from Reus was 20 minutes or less. i booked with jet2 and the experience from from the flights and transfers and our in-house rep RACHEL were fantastic! Food in the hotel changed daily and nightly always lots to choose from and also snack bar with toasties,burgers, cheesy nachos, freshly baked pizza was incredible! wide selection of drinks there were no limitations (although two drinks and it was game over as the measures are ridiculous!) The pool was big and lots of places to sit on sunloungers- signs are warning people not to leave towels or place them as they would be removed which happened to other guests who left their towels out for hours without return. Entertainment.... well credit is due were its due MAURI & DANIEL were amazing running both a kids club and day time activities right up to the evening mini disco, Bingo, karaoke, divas the mellenials acrobats! My mum was so desperate to win a certificate- so she did! Maid service in the rooms is daily and they are so lovely! Found the hotel to be clean and unlittered- always helps to talk the lingo too! Would say the only;y downpoint I found is one or two of the staff members although tried my best to talk in Spanish she most obviously went out of her way to talk to me in English which I found to be rude. but that's just me nitpicking! oh and the manager definitely needs a holiday or something as she was always rather stern. Overall fabulous hotel ,fabulous staff I will look to returning next year!
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