SureStay Plus Hotel by Best Western Salida

Great Hampton overall. I’ve stayed here a couple times now on business and enjoyed my stays. Nice rooms for getting some work done. The location is on the main drag, which works great for me. Really good taco shop and other restaurants within a few blocks is convenient. There’s also a nice flat gravel walking trail behind the property that is quite long and definitely feels removed free town. The rooms feel fresh and have a microwave and mini fridge. Typical Hampton breakfast and friendly staff.

They screwed up our reservation. We reserved a room for 5 nights (Wednesday-Sunday) to get a discount rate, but for a yet unexplained reason, they said they had to renew our reservation after two nights. Because their policy is clean the rooms every other day, our room was not cleaned for 4 days. We complained and it was cleaned the day before we departed. Plus, one of our group was supposed to get the same discount rate, but didn’t. The front desk guy was glib in denying the discount rate to one of our party memebers. On the positive side the hotel is nice with beautiful Mountain View’s and their breakfast manager, Jim did a fabulous job!

Room is nice. No freezer in fridge. Nice pool and hot tub area. Breakfast is average hotel breakfast. The one day, coffee was all empty at 8:15 am and the front desk didn’t seem to care. Second day we got no cleaning service. Third day I asked about it and they acted surprised, like they don’t normally do that unless check out. Almost $200 a night, you’d think they’d at least change towels. Parking is good with pull thru. A couple f restaurants are within walking distance. Laundry has one washer and dryer only. It’s different Wanda long hallway.

This is a very nice hotel….probably the newest in town! Our room was great…2 Q suite! There are 2 problems at this hotel! The first being housekeeping …..we arrived early, and our room was not ready….come back about 3…check in time! We came back about 3:15….room still not ready….sat in the lobby until about 4:15 until room was ready. They did apologize! We put out the Do not disturb sign for the first day…. The Second day I did not put out the sign…we were gone from 9 to 2…..assuming our room would be cleaned! When we returned, the maid had been in the room, taken out the trash…and done NOTHING else! I told the person at the front desk when we went out later….response was…maybe you have to ask for service! I mentioned it at checkout…that person apologized! The second problem was breakfast! The first day we went down about 7ish….no muffins…few slices of bread….only green apples! This is a hotel used by lots of male workers ….need replenishing of food! Did not bother going down the next 2 mornings! Also was never recognized as a HH member…..

Room was clean and comfortable. A very nice continental breakfast. Plenty of parking available. Staff was very friendly. Our room was very quiet.

The hotel seemed to have updates all around the hotel. The staff was great and willing to assist when needed. Our group was treated as family. I would recommend anyone to stay at this property. Definitely one of the best places to stay in Salida.