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Great spot they need to get the restaurant open & fix the 3 star reviews. But overall always a nice experience. Lots of restaurants around the hotel.

My recent stay was TERRIBLE at The Don CeSar in St. Petersburg, Florida, which I booked through ******* as a VIP Access property. As a long-standing ******* VIP Gold member, I deliberately chose this hotel in order to receive the additional perks and benefits that come with my status. Unfortunately, none of these benefits were honored. Upon check-in, the reception staff was not warm and inviting and informed me that they could not see my VIP Gold membership in their system and therefore could not extend any benefits. I contacted ******* multiple times in an attempt to resolve this matter, but despite my efforts, no benefits were provided throughout my stay. It is deeply disappointing that a hotel categorized as a VIP Access property would fail to recognize and deliver the benefits that are clearly advertised. This undermines the credibility of Expedia’s VIP program and left me questioning the value of booking through *******. The staff at the front desk, especially Isabella needs extra training given the calibre of this hotel!