오턴 홀 호텔 & 스파(Orton Hall Hotel & Spa)

Great hotel

Terrible, we never had no hot water at all when I told the receptionist she called me a pier as no other guest complained. The heating in the room was boiling and couldn’t turn it down. It was absolutely terrible

Very nice hotel .. Clean and Comfortable..

這個是一家很老的酒店，酒店有點老舊，但勝在房間很大，酒店還是不錯的，唯獨缺點是二樓沒有電梯，不過整體入住體驗還是不錯，家庭出遊的不二選擇，設施衞生也很不錯！

Lovely staff. Great service. Very clean, but well used. The carpets and fixtures are all well worn. Its in need of painting and decorating. The spa facilities are small for the amount of people using them. Good value for what we paid and had a nice stay. Again lovely staff.

On 04/02/2024 Breakfast staff was very rude,we booked 1 family room for 3 and and one room for two,she accused my of coming back my kids twice to eat when I was waiting for them to get ready downstairs, my kids after refused to eat any food...no tea or coffee was offered....I was thinking breakfast was included in price!.....I requested nice windows view...was in cemetery, room was full of dust and mosquitos, furniture damaged, behind the bed I found receipt from 05/01/2024.for family of 3 for 2nights a had only 2 toilet rolls,on the windows I found many spiders web and dry spiders ,as a disable person I was given room upstairs, which make me difficulties to get in there.all other staff really nice and friendly,in the dinner restaurant I wasn't offered dinner table due to no space when was dinning area been busy,and wasn't clean.

The spa is great, but the hotel is awful - tacky as only a Best Western can be, with a breakfast that was embarrassingly bad (and mostly not what we ordered).

Thin walls and noisy rooms. Very friendly wait staff in restaurant but extremely slow to get the food. Overall the hotel looks dirty.

Generally a great stay - staff were lovely and helpful. Room was clean - bed was very comfortable. My only criticisms would be that the spa is very aged looking - the steam room had backed up and black water coming up through it and there was a lot of rust - it just looked a bit shabby. There was also a lot of Chris**as parties near my room which meant things were quite noisey until midnight and really drunk women sort of shouting around the place.