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This hotel is well positioned for ski in and ski out. The bar was great and the terrace. We didn't eat in the restaurant only for breakfast which was good if you get there early. Our room was small and well equipped but we were too hot and had to open the window which meant that we didn't sleep well. The noise in the town goes on till gone 3 am. People shouting in the street till all hours. If I went again, I would make sure to be higher up and away from the town. The spa was okay, pool - a good temperature with a few jets for your legs, thighs etc. The sauna and steam room were nice. We would have liked tomatoes at breakfast but if you love pastries, you will love it.

SCAMMERS - Won't refund our money after they cancelled our booking. We booked Le Val Thorens 5 months before our honeymoon, 2 months before we are due to arrive, they cancel our reservation and told us we need to stay elsewhere due to 'technical reasons'. We have ended up having to pay extra at another hotel due to the lateness of our booking. Not only that we have still not received our refund 40 days later. I have now chased them up 4 times asking where the refund is, only to met with 'you will receive it shortly' which is a lie. We are now having to proceed with legal help and lodging complaints with officials. Really awful experience to go through. Do not book with them, they may do the same to you.

Positives - Location was great, walk out of the hotel in the morning and you are on the slopes. Food was great, every evening we had a great meal. All the staff were lovely and always smiling. Room were comfy and the maids did a nice job. Negatives - The WiFi was absolutely awful despite the fact you could connect to the hotel network successfully there was still no signal. Several of us ran businesses back in the UK so WiFi was essential. The beer in the hotel bar was either flat Carlsberg (served in the wrong glasses) or an IPA. No Guiness which was a shame. Overall a good stay but please sort out the WiFi and drinks situation!

We stayed at Le Val Thorens for 6 days in January and truly enjoyed our stay. This was our first time in Val Thorens - we used to go to Courchevel before but wanted to try Val Thorens due to better snow and skiing quality (which turned out to be 100% accurate). We decided on Le Val Thorens after reading the reviews and couldn't be happier with our choice. To summarize the positives: - Super helpful staff prior to and during the visit. Reception and concierge were very friendly and responsive before the stay as well as during the stay and helped us with room choices, dinner reservations and ski school bookings. Some staff didn't speak very well English but overall great, excellent service. Special shout out to Pauline who was very friendly and helpful. - Very nice and modern hotel. Especially when compared with Courchevel 1850, you are definitely getting better experience for your buck. Better furniture, more elegant design, better specced and more spacious rooms, better food, better service etc. Plus spa - pool area, albeit a little small is very clean and well equipped and certainly provides a nice relaxation spot after a day on the slopes. It would be fair to say you'd have to pay 1.5x the price to get the same quality of a hotel in Courchevel. - Excellent location. Along with Le Fitz Roy (which belongs to the same group and is literally next door) this is unarguably the best location in Val Thorens. Directly in the center of town, walking distance to all the restaurants, ski-in ski-out which definitely helps with a 5-year old, in-house ski rental and ski room etc. The outside eating area also boasts a nice view of Val Thorens and the mountains which is a plus. Small note on improvement areas: - The room (Privilege Room) was a tad smaller than we expected although definitely a large room in ski resorts standards - Our room's cleanliness wasn't impeccable when we arrived but we understood that was due to a broken elevator (fixed that day) which led to delays in moving around the cleaning equipment. Overall cleanliness of the hotel and the room was very good later on. - This might seem a bit of nitpicking but the hotel needs to enforce a "dress-code" in public areas. In all hotels / resorts there are rules about wearing a shirt in dinner areas etc. In this case, a lot of guests were going to the spa / pool in their bathrobes (which is perfectly ok) but then heading to the bar / restaurant areas in bathrobes as well. Sitting next to 8 dudes in bathrobes in a bar while trying to enjoy your drink is a bit awkward :) Nonetheless, we had a great experience overall and would definitely stay here again.

Hotel great location. Although food was very poor for France. Booked half board but was told by reception we had to book every night for dinner. We arrived at 19.15pm one evening to no salad had to ask staff to replenish it. Food was left in small bowls under heat lamps that were to high to keep food hot .Main courses were generally cold. Seemed to be a shortage of fruit at breakfast. Only one coffee machine which kept breaking down. Was told we could eat at the Fondue restaurant next door . Then told we could only have 2 dishes each so would have to pay the extra if we wanted dessert. Had a village facing room street very noisy even with ear plugs. Staff however were really nice. Such a shame food was such a let down. Definitely not worthy of a four star rating. Sorry!

Great location, friendly and helpful staff, with groovy rooms. The retro style is pretty cool throughout the hotel and the rooms are generous. The balcony has an epic view. Theo, porter / bellhop, was very helpful and always smiling - nothing was an issue and went out of his way. The breakfast buffet was fantastic way to start the day!