호텔 유로파 브뢰이유-체르비니아

호텔은 4성급으로 광고되었지만, 위치는 4성급입니다. 이 호텔은 다음과 같은 이유로 2성급입니다. 도착했을 때, 화장지가 없었고, 청소 직원이 리셉션에 제가 제대로 보이지 않는다고 말했습니다(!!!). 진공 청소기로 청소해야 한다면 입구 카펫이 걸릴 텐데, 진공 청소기가 어떻게 카펫을 건너뛸 수 있는지 묻지 마세요. 욕실 찬장에는 손잡이가 없고, 원래 있던 자리에 구멍만 생겼습니다. 전등이 모두 켜지지 않았습니다. 야간 근무 직원들은 고객에게 무뚝뚝했습니다. 월요일에 체크인했지만, 샴푸와 바디 로션은 목요일에야 객실에 들어왔습니다(적어도 그때까지는 화장지가 있었고, 샴푸와 바디 로션도 있었습니다). 아침 식사는 4성급 호텔 수준은 아니었지만, 아침 식사실 직원들은 적어도 손님을 보고 기뻤습니다. 욕실 찬장은 물로 인해 심하게 손상되었습니다. 샤워 후크가 느슨해서 샤워하기가 힘들었습니다.

훌륭한 위치에 있는 훌륭하고 친절한 가족 호텔입니다. 약간의 작은 변화가 필요했습니다. 방을 다시 칠하고, 코트 후크를 더 늘리고, 커튼을 더 잘 달았으면 좋았지만 깨끗하고 편안했습니다. 바와 아침 식사 직원은 훌륭했습니다!

This hotel was could NOT have been better for our week skiing in Cervinia. Firstly all the hotel staff were so friendly and helpful from the front desk, to the spa to the restaurant/bar. The room was amazing with breathtaking views of the Matterhorn. The wellness centre was absolutely amazing and a great way to wind down after a long day skiing and relax before your evening meal. Breakfast was faultless. Lastly the location is absolutely perfect and literally a 50m walk to the ski lift (you also get a locker for your ski equipment included with your stay!). We didn’t want to leave at all.

Hotel Europa works well for skiers. It checks the basic boxes of a four-star hotel, but in reality, it feels more like a good three-star. Rooms are small but clean, breakfast is very good, and the spa is a nice way to relax after a day on the slopes. There’s also a ski room, which is practical. That said, I was expecting a bit of four-star comfort or luxury—something extra—but didn’t quite get it here. If it were a three-star hotel, I’d easily give it five stars. The best part is the location. It’s close to the lifts and many good restaurants. The hotel doesn’t serve lunch or dinner, but with plenty of nearby options, that’s not a problem. There’s a small parking area. It was full on Saturday, so I used the public parking next door. On Sunday, I found a spot in the hotel’s lot, so you can usually manage with a car. A big plus was being able to take a shower after the last half-day of skiing before heading to the airport. That made the trip home much more comfortable.

So we stayed at the Europa at the end of March 2025. It’s really well located at the top end of the high street 100m from the Cretaz chair lift at the bottom of blue run 5. Whilst it isn’t ostentatiously set up, it’s warm and comfortable with a nice lounge area and separate bar just off reception. The rooms aren’t huge but they are good enough being plainly but nicely decorated and are kept spotlessly clean. A few pieces of furniture and some carpets could do with an upgrade but there was nothing to spoil our stay. The spa and wellness area was fine with a small pool, small gym and small sauna, which were well used by the guests but never overcrowded. The ski rooms were quite small but large enough as it isn’t a large hotel. The lockers were really good, being some is the best we’ve come across. The breakfast room was fine, with a good selection of food which was well presented with some hot options. The staff were uniformly friendly and efficient. The hotel doesn’t do evening meals but it’s positioned so well it’s really very easy to find somewhere to eat in the evenings but it’s best to book Fridays and Saturdays as the town gets busy at weekends. We will definitely stay here if we come back to Cervinia.

Some highs and some lows.. Highs Great location close to the slopes and restaurants Fabulous staff - big shout out for Louisa on reception and our fab waiter at breakfast (I think his name was Malte) who was always so friendly and on my husband's birthday bringing us all fizz and cake with candle. Spacious rooms Great ski room, which was nice and cool Very good negronis in the bar Lows Very strange sewage smell throughout the communal areas. Not pleasant and would stop me booking again if it can't be resolved. Very small bathroom, no working extractor. Awkward shower over the bath Communal areas and rooms extremely hot The hotel booked restaurants for us which weren't actually booked when we turned up! All in all a good hotel, especially it's location, but a little tired in places. If you can sort the awful sewage smell we'd definitely be back.