스와트 세레나 호텔

We had a recent two weeks stay at the heritage suites at Swat Serena Hotel. Both suites were spotless and comfortable. We had the privilege to stay at one of the best hotels in the Swat region where the staff were incredibly warm and professional. Our special thanks go to the hotel management for their kind support and attention to smaller details. We would also like to thank Mr. Javed from the housekeeping staff for his prompt availability and exceptional service. Only suggestion: the shower head could use better water pressure. Overall, the hotel is a wonderful place to stay in the region and we recommend it to anyone visiting the Swat area. An amazing experience!

I was truly delighted by the warm and welcoming attitude of all the staff members at Swat Serena Hotel. Even my family felt an immediate sense of familiarity, as if each team member were part of our extended family. The genuine hospitality we experienced made our stay exceptionally memorable. During the same visit, I also stayed at another resort near Swat, but the exemplary service and gracious demeanor of the Swat Serena Hotel staff clearly set a higher standard of hospitality.

We booked four rooms and stayed at Serena Swat for one night, and it was a fantastic experience. The hotel was very clean, beautiful, and scenic, the views and the atmosphere were truly relaxing. A special thanks to the manager, Mr. Wali Khan, who was exceptionally helpful and gracious. He made us feel so welcome, just like home, and went out of his way to assist us. The food was excellent and reasonably priced, contrary to what many people assume. Overall, we had a memorable stay and would highly recommend Serena Swat to anyone visiting the area.

Room was neat and clean. Bed was comfortable. Tv entertainment channels need improvement. Breakfast and outdoor activities were good. Loved their lawns. Children enjoyed in the play area a lot. Location is also great very central. Food was decent.

The location is very good and big. It takes a long time to get there and you have to cross the whole city. Rooms are cosy and heaters are good. Staff is very courteous. Food options are limited. Bonfire is good on weekends. Family rooms with two full beds are missing. The road from entry to parking is very tricky to drive.