Hotel Highway Inn

Came to visit Chandigarh. Booked this hotel for the location . Hotel is sub far for the details mentioned. There were no towels, soaps and were given only after asking them. The phones in the room do not work at all. For any request, we have to go personally downstairs to the reception and ask in person. The Ac was not working on one room and fan was not properly working in another room. The amenities are not proper and the charges are exorbitant for the facilities given. Rooms are full of cockroaches, that’s one thing you will get without asking. Overall we did not have a good experience.

Service was very poor. Hygiene was not maintained in the rooms. Hotel is exploiting the guests as there was nothing available in the breakfast. They provided parantha on asking with curd. That was not available at the serving table but was giving to the fellow who was demanding. Very bad experience overall.

It was disgusting experience: 1. No room service available 2. Nobody picks up calls for room services 3. No wifi 4. No water in room 5. No power for some or the other reason 6. No hot water 7. Small cockroaches in the room 8. Tv also does t work really bad experience

I would say that the overall experience was terrible. Though the location of hotel is good, but all other aspects. Amenities, hygiene, cleanliness, services, food. Were bad. Room was not clean, curtains, bed linens were stained, walls had issues, fan was full of muck and dirt didn't feel like switching on the fan, felt the entire muck will come down to us. Washroom was absolutely bad in terms of basic cleanliness, you could see stains all across. Water overflowed from the bath area. In terms of service, looked like everything was ingnored, cups and left overs were seen outside all the rooms which were not cleared even after 12 hrs. Looked like the hotel was understaffed only 2-3 people were managing the hotel, housekeeping, reception, restaurant. Breakfast was served only after 9 am. That too was very limited. Restaurant was also not cleaned properly. Can't think to visiting this place ever again in my life.

Really bad place. Reception phone doesn't work. Lift stinks. Unhygienic and claustrophobic rooms, plumbing electrical issues. Everything wrong with this hotel

Its not worth staying at this property at given price . There was cigarette smell in the room, encountered with cockroaches in washroom & room size also quite compact. Washroom toiletries were also below par like shampoo was clinic plus & soap was too ordinary. Not worth staying in this property.