Comfort Inn Saco-Old Orchard Beach

I last stayed at this hotel in January 2022 and it was great. Not sure what has happened between then and now, but we stopped in today to get a room for the night and there was a handwritten sign on the door saying “no vacancy”. There appeared to be a many people LIVING at the hotel and a large part of the parking lot was even blocked off so that the kids living there could ride their bicycles. When I went in to inquire, the staff looked at me like how dare I ask for a room at a hotel. I spoke with the general manager and overall just didn’t get a good feeling from him, the staff, or the people who appeared to be living there. There’s something shady going on for sure. Steer clear.

Booked through ***********. HUGE mistake. Arrived at the destination to find the location is closed! For others that got a cancellation notice, good for you! I’m currently fighting for a refund. Booking is saying the location was open at the time of the reservation. NO IT WASN’T! I don’t hold Comfort responsible as I didn’t book through them. Lesson learned. Not the first time *********** has BURNED me.

Be prepared to have your room taken away moments before checking in. It doesn't matter how far in advance you make a reservation to this hotel chain. They'll blame a glitch in the system and not even pretend to care after they've ruined your plans. STAY AWAY. I really hope the GM of Saco Comfort Inn gets Fired!!!!!

I have never complained about a hotel room nor do I enjoy doing so because I have worked as a housekeeper and understand how hard the work is. Our room had trash on the floor upon check in and was dirty elsewhere. It made me quite uncomfortable because if that was over looked..I can’t imagine much else was properly cleaned in the room? Maybe an unfortunate oversight..

We booked this hotel last minute after our original booking at the extended stay hotel was disgusting. This hotel was excellent. We got a 2 room suite which was extremely clean. It smelled fresh. The staff was awesome and very helpful. The breakfast consisted of omelettes and sausages, yogurts, juices, assorted muffins, scones, breads, hard boiled eggs, coffees, teas, cocoa’s. More than enough by any standards during this pandemic. The room was extremely quiet and top notch n my opinion. We will definitely stay here again when visiting Maine.