웰니스호텔 슈바이처호프

The front desk staff appear to like to hide in the restaurant. Twice, in the two nights I was there, I wanted to talk to someone at the front desk and the three people who were supposed to be there were all in the restaurant, sitting and chatting at a table. The mini-bar keeps things like cheese or milk cold which is unusual in Swiss hotels in my experience. Like some other Sass-Fee hotels, you don't get your Saastal Card until breakfast on the day after you arrive. Check-in is slow if you wait for a welcome drink. The wifi connection is very good and I was able to hold a zoom call to the USA with only a couple of minutes when there was clear slowness in the connection. The shower was excellent. I had to ask for a kettle and when one arrived, it had no tea or coffee to go with it and the cup was removed after one day and I had to ask for it to be replaced. The in-room safe was too small for my computer. There was a large stain on the duvet cover. Some hotel booking websites do not show the location correctly.

the spa had a refurbish and wasn't too bad, the details are not what we expected, as example, the sauna on the first floor was to humid and to "cold" for a finish sauna and the balcony wasn't open to get some fresh air after the sauna. the chilling room was to humid too. the pool instead was a bit cold and dark and the hot tube is too small for that amount of people. so luckily it wasn't high season - the breakfast was delicous and the staff is friendly and welcoming - the room was ok.