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We 100% enjoyed our stay at the Panther Hotel. Lovely friendly vibe, immaculately clean and beautifully styled room. Staff were really friendly and helpful. The food choice was limited but we enjoyed a lovely meal every night. Totally recommend. Thank you

I will start with the good things about this hotel. The location, next to the main lifts, is truly excellent. The hotel is very clean, the rooms are nice and modern and a decent size, and the cost (package booked through Crystal) is reasonable. Now the not so good. One of the key problems with this hotel is that the number of guests is far more than the hotel facilities can cope with. This results in queues at breakfast, having to wait for a table for dinner (we were half board), crowded boot room and crowded spa. There is no hotel lounge except for a very small are next to Reception. The locker room is too small (skis heaped together) and the heated boot stand rather old. The small spa was just about adequate, albeit crowded, with small outdoor heated pool, two saunas and two infrared chairs, but no steam room or hot tub. The hotel provided lovely dressing gowns but, strangely, only one spa towel and no slippers or flip flops - we were not warned and had to wear outdoor shoes to get to the spa which was in the lower level. The food was hit and miss and overall not up to 4* standard. Some meals were tasty others were dreadful with cheap ingredients. The poorest aspect of the evening meal were the deserts which seemed to be an after-thought; there was always only one choice and usually small bites such as cakes or tartlets. Breakfast was adequate but a rugby scrum with queues to get hot drinks from the only two hot drinks machines; at most other 4 star hotels I have stayed the server brings your hot drinks. They ran out of tea bags every day. Service at meals was poor, there were simply not enough staff to cope with the number of tables; this led to rushed service, indifference and sometimes rudeness. The servers and bar staff also lacked basic training, such as not understanding why wine from a bottle with a cork is tasted before being accepted. Things were worse at Reception where there was complete indifference and unwillingness to interact with customers, not even a good-bye when we departed. The bar was a nice space but the prices were 4 star whereas the much of the hotel was not. To summarise, some good bits, especially location, but you feel that the hotel has done the minimum to get its 4 star status, is trying to save money left right and centre, and falls short in some areas, especially food and service.

Recently returned from two enjoyable weeks at this hotel which we booked, half board, through Tui. The hotel has good facilities and lovely rooms. The breakfast buffet was good too with lots of choice. The evening meal was disappointing. The portions were generous and the food well cooked but, to quote another reviewer, it just wasnt four star food. For example one main course was a portion of chicken in curry sauce on a mountain of boiled rice, another, thin chilli con carne in a bowl with nothing else. There were two choices of mains each night plus good pizza. The starter was a very basic salad bar and the soup mainly consome. The desserts were mostly cakes which I think were bought in, usually served dry with no sauces or cream ( strudel had vanilla sauce). And when we asked if we could have ice cream we were told that was dessert on another night. The menu was on a one week rotation so was the same both weeks. It was such a shame on an otherwise lovely stay.

Excellent hotel, went with my family had a super ski trip. Awesome staff very helpful and attentive at all times . Lovely room high standards very clean everywhere around the hotel. Excellent breakfast good choice, evening meal every Night we all enjoyed also bar area was such fun. Perfect location cannot wait to go again .

we booked this hotel through Inghams as it was rated 4 star and had a spa/wellness area. One of our party wasn't planning to ski all day or everyday so having a spa was ideal to relax during the day. However the Spa didn't open until 4pm, and when we asked the hotel we were told it wasn't possible to open earlier, no where in Ingham's information did it say that it was only open between 4pm and 7pm. When we asked the rep, he said it was probably due to the high cost of energy that the spa was open for a shorter period! Robes or towels weren't available unless you left a €50 and €20 deposit, fortunately we had a sauna in our bathroom so we used that, but the hot tub outside had no water supply! Dinner; was build as a 4 course dinner. Course 1 was salad from the salad bar, little variation during the week. Course 2 was soap, broth every night and with a variant each night. Course 3: you were given a choice at breakfast to chose our main course based on a description by the staff, no printed information and a limited knowledge of what it was, so one morning when asked what fish, we got the reply fish. We later found out there was a QR code on the table we could look at but again descriptions where short with no detail Course 4 was desert, no choice, or the other choice was ice cream. This included cold apple strudel, something called sponge cake, which was actually panacotta with bit of sponge cake on top. No cheese. Wine selection was poor and expensive for bang average wines,€37 for a Pinot Grigio. Bar drinks were expensive with a single gin or bacardi with mixer for 13.90 Ski room was small with no lockers and no real security, seating for putting on ski boots was 5 garden chairs, situated in front of the ski boots, so better to grab your boots and put on in the corridor We had 2 males sharing a room and it took 2 days for the hotel to make 2 single beds, they said it was too difficult to do! Overall a nice room was let down by the things above. We were told by the rep that the hotel did want to speak with us but they could never find us! Considering we were eating in the hotel and often on the bar before and after dinner, and at breakfast I would say they didn't try, and that is the issue, they don't have to try. When we checked out and paid our £850 drinks bill we weren't even asked if we had a nice stay or even said thank you too!! We wont be going back and not booking through Inghams as their descriptions are both short and misleading. This hotel things having some room renovations and some flash decorations can hide it's inadequacies

This hotel is in a brilliant location for 2 of the main lifts. The pool and sauna area are really good, free towels supplied and you have to wear swimwear. Nice pool that goes from inside to outdoors. The rooms have recently been renovated but although you pay the same amount with Crystal, double rooms vary greatly. The biggest issue is the lighting. All the cupboards and wardrobes are in black, inside and out. There is one led light ***** in the ceiling and 2 bedside lights. It's almost impossible to see your clothing, even in daylight. There wasn't a dressing table in the room, just a huge cupboard housing 2 wine glasses, a tray, and a safe! The wardrobes overhang the sides of the bed, so you hit your head on it. There is a night club next door, so expect noise between 3-4 am. We've been to many hotels in Austria, 3 and 4 star and food has always been of a very high standard, so imagine our disappointment when we were served evening meals akin to school dinners. In 7 days we didn't see a single piece of chicken. Either pork, beef or fish. No sides, just the cold salad buffet which was repetitive and uninspiring. Sonetimes there randon hot things that didnt seem to compliment anything. Soup was always beef broth, with an occasional different one and it was always luke warm. I wondered if the poor quality was due to price restrictions by our tour operator but everyone was served the same. The deserts were impossible to identify. No after dinner cheese board, which is very unusual. Breakfast, the one meal it's hard to get wrong, was acceptable but once again, nothing like we've grown accustomed to in Austria. No selection of teas or coffees, scrambled egg looked as though it was made from powder and it all looked as though pennies were being pinched! The staff are lovely and the place is well kept but far too warm! Maybe we've been spoilt in the past, but this was definitely a let down for a 4 star hotel, as far as food is concerned. The location sells this place but not much else!