Protur Badí­a Park Aparthotel

We visited as a family of 4 2 kids and 2 adults kids 4,7. Hotel is mostly clean. But gets quite grubby by the end of the day. Rooms- clean and spacious with a separate bedroom. They have English channels but the tv kept flickering so couldn’t really watch. Had a fridge but no kettle or tea making services. Asked for tea making services and they brought up a kettle. I phoned for cups and tea and they told us to get paper cups from the outdoor buffet and tea from there. (Which really annoyed me. I don’t think I have been anywhere that don’t have tea making in your room). They also don’t change your glasses which we would use for water and they didn’t clean the rooms just made them up, which seemed pointless. The sofa bed is also so uncomfortable it was like sleeping on a rock. Even the kids found it hard to sleep on. Food- very poor! Especially for English people. It’s completely geared to Germans. Put it this way, when you can’t even get a decent breakfast, that’s not good! The sausages are all frankfurters all day. Came here two years ago and they had English ones. The choice in general is rubbish. I also got food poisoning, pretty sure from either the salad or eggs (as they were cold). Lunch time buffet is the same thing with burgers, hot dogs and pizza which gets too much in the end. I don’t understand why they can’t just do a ham and cheese toastie! Pool- pools are good. The kids enjoyed the kids pools with slides. Just hated the fact that you always had to have paper cups all throughout the day. Just not the same. The hotel is definitely not a 4 star in my eyes it definitely no more than 3* especially with the meal choices, the staff that basically ignore you or make not effort and the extras such as paper cups, etc. Most of them in the restaurant almost ignore you as you walk in. Coffee is pants and is only out of a machine and doesn’t cater to intolerances if you need something other than normal milk. Entertainment in the evening was good but during the day there wasn’t much to be seen apart from the water aerobics. We have stayed at many other protur hotels in the area over the years and I would 100% recommend Sa coma playa. The staff there are lovely (actually interact with the kids), food is better, has staff that great you at the restaurant and show you to your table, get your drinks, nicer pool and hotel area, felt more luxurious and catered to both German and English. This hotel has been very poor and to be honest I wanted to come home after 3 days after getting sick and the food being so rubbish.

I visited Protur Badia Aparthotel at the start of October and stayed for a week. We arrived around 13:00 and our room was ready. The room was clean, had air conditioning and was a good size. It had a fridge, microwave and a safety box, it didn't have a kettle, which us British people do like, but it really wasn't a problem. The hotel was great, we always found somewhere to sit for our meals and evening entertainment. The food and drinks provided were good/OK. For the evening meals they always had a themed dinner and then a standard dinner, which changed everyday. Personally I thought the food was ok (my husband thought it was amazing) but I thought it was a bit bland and predictable, none of the dishes blew my taste buds, but I understand that we weren't eating at a Michelin star restaurant. There were cold drink and coffee machines, where you could get a drink throughout the day. The pool was a great size with lots of sunbeds, there are signs which stated that no one could use the sunbeds till 09:00 and we never had a problem. There is the main pool, baby pool and mini kids splash pool at the hotel, but you also have access to a bigger splash pool which I would recommend. My only negative comment would be that the pools, including the children's and splash pools, were really cold. I only swam in the hotel pool once due to this. Our son who is 1.5 years old didn't like pools and he would only walk up to his ankles ! We went to the beach which is a 5 minute walk and I found the sea water warmer than the pools. This isn't a negative comment, just feedback. We knew before we arrived, that the hotel is primarily catered for German guests. This didn't affect our holiday at all, the children's disco which lasts 30 minutes isn't done in English, but we couldn't care less and neither could our son as he was busy dancing. Also the entertainment stopped at 10. The only reason why I wouldn't stay again, would be the cold pools, other than that good hotel, amazing staff and ok food.