The hotel has history and charm, but it is woefully in need of consistent quality, which seems to escape them. Last year, we had a room in which the shower didn't drain and would flood the floor. They moved us, which helped us, but I also overheard other guests complain about ineadequate air conditioning in their rooms. This year, the extra bed they put in our room COLLAPSED. I looked and could see the bed leg quality was cheap. The legs had no cross bracing support and were held on by a crimped on weak clip. Any lateral movement could cause the legs to give way. It wad midnight and they wanted to move us to another room. I stated my daughters were sleeping, so the night manager brought up another cheesy bed, and I used it but slept with one eye open, so to speak till morning. Though the staff has polite and helpful, overall, I felt they did not value us and other as guests (they credited us for the extra bed charge), but I won't return.
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