We recently stayed at this glamping site in Slovenia, and while the surroundings are indeed lovely, the experience was far from what we hoped for. Our bed was broken upon arrival, which we reported the next morning. They assured us it would be fixed that day, but unfortunately, nothing was done. Even worse, they promised us a refund for one night due to the inconvenience, but after that, there was no further communication. They completely ignored our follow-ups, and we never received the promised refund. It’s a shame because the area is peaceful, and the nature is stunning, but a good bed is essential for a restful vacation. We won't be returning, as we expect better service and comfort, even when glamping.
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