YHA 로터루아(Haka House Rotorua)

A Great place to stay ! The accommodation was very clean and comfortable! With enough facilities to help guests to accommodate themself. Highly recommended

En-suite room has everything you will need for a nice and affordable stay in Rotorua. Location is great and parking convenient.

location is good staff is nice

Great stay!

前台很熱情，服務時間受限制但是很有性價比，離市中心步行十分鐘

It didn't start well - my room was next to the night gate whose keycard lock is kaput and if it was not closed carefully it closed with a clang. My phone call to the night manager (reception closes early) to change rooms was ignored. But next morning the front desk staff was most helpful in changing my room to a quieter one. Avoid rooms 11 and 12 if you can. The hostel itself is modern, well set up and well located. The kitchen is spacious and well equipped. The dorms are small but the ensuite facilities are good. The bunks are comfortable and come with a reading light and privacy curtains. The hostel is located a few blocks from the tourist center around the lake shore and from the supermarket in the Central Mall. It is also just across the road from Kuirau Park, a geothermal area in the heart of Rotorua. Relax and soak your feet in the thermal footbath. Parking was not a problem. Haupapa Street outside the hostel has metered parking from 9 to 5 Mon to Fri and 9 to 12 Sat. Outside those hours parking is free and unrestricted. Across Ranolf Street on the edge of Kuirau Park there is unrestricted free parking at all times - get in early to claim a spot. Hostel staff also told me that they have off-street parking for $15 a night. Security is not great - the broken gate lock means that the common areas are open to anyone, but the rooms are secured by keycard locks.

Our room didn’t lock and was told it couldn’t be sorted until Monday which is really helpful considering that’s the day we were checking-out. On top of that they leave the front gate purposefully unlocked so anyone could come in and out of the hotel adding to our worries of leaving our things in the room. Staff were also very unhelpful and conveniently didn’t know when the public parking right outside the building was free, probably so we’d have to pay for their parking which is a hidden fee they don’t tell you about until you’re there. Every time we walked past reception a different guest was being told the same misinformation about parking so they must know as guests are often asking about it. The room is an absolute hot box and you simply can’t be in there during the day because it’s swelteringly hot with little air coming through even with the windows open. Some positives is that the kitchen facilities were good and the location is in a good spot for walking into town. Very disappointing stay and if we had more of a budget then we would’ve stayed somewhere else.

Clean modern spacious good people friendly and helpful staff Kitchens are a great size lots of room to move around this establishment is spread over multiple buildings each with there own facilities. ie tv rooms kitchen many activities to do in each has a laundry. Lounge rooms are incredibly comfortable with bean bags sofas and large chairs. The hostel is located 3 minutes walk from CBD so is very close to all activities There are multiple supermarkets within 10 minutes walk. The hostel is located directly opposite kuirau park worth a walk thru. Cannot say enough about the value of this hostel. Has various room sizes and bed choices really reccomend a stay p