Holiday Inn Express Edinburgh - Leith Waterfront

エアコンが壊れていました。 爆音をたてているだけですぐ止まってしまいます。 フロントにクレームを入れたら別の部屋に変えてくれたのですが、症状は同じで、さっぱり暖かくならないので諦めました。 かなり古いエアコンなので、交換したほうが良いでししょう。 そんなことより、建物のエレベーターも故障寸前のようで、なぜかエレベーター機械室の隣の部屋をアサインされてしまいました。 一日中エレベーターの機械の振動音が鳴り響いていて、まったく休まりませんでした。 ここは街なかから遠く離れていて不便ですし、近くのショッピングモールは荒廃しています。 普通の観光客はここは止めたほうがいいと思います。

This was, without a doubt, the worst hotel experience I have ever had. Our problems started from the moment we entered our room. It was unacceptably small and cramped. This was not due to us pulling out the sofa bed, as we do this in every hotel we stay in and have never encountered a space this claustrophobic. The room was simply poorly designed and far too small for a family. The breakfast buffet was another major disappointment. The selection was extremely poor and the quality was shockingly bad. The sausages and potatoes were incredibly dry and inedible. The biggest and most unacceptable issue, however, was the cleanliness of the dishes. The cups and plates were not properly washed and had visible grease and food residue on them. This is absolutely disgusting and a serious health hazard. The most terrifying part of our stay occurred at night. From 2:00 AM until 4:00 AM, a violent altercation took place in the room next to ours. The noise level was extreme, with shouting and sounds of a physical fight. This was not just disruptive; it was genuinely frightening for our children. The complete lack of security personnel or any staff intervention made us feel utterly unsafe and abandoned. There is no excuse for this combination of filthy conditions, terrible food, non-existent customer service, and a complete lack of security. This hotel is unprofessional and dangerous. We will never return.

The hotel was conveniently situated for the tram into Edinburgh. Unfortunately the TV didn’t work when got into the room nor did the extraction fan in the bathroom. I called reception and the man got the TV working but he didn’t get the fan working properly. He said do you want some room spray and I said no I want it working. He offered to see if we could change rooms but no one got back to me. The breakfast was average.

首先，除了最後一天check out的美女小姐姐人非常漂亮且Nice之外，其他reception 都是一副臭臉，和別人欠了500萬給她們一樣！全部都是poker face不耐煩！ 其次，房間隔壁是電梯！噪音！ 最後，房間真的很一般，設施老化且舊。水龍頭沒什麼熱水，洗澡凍得不行，下水堵住了

I have stayed at the holiday Inn Express on the 24th December, upon check in entered a vehicle registration number (And I recall specifically asking the receptionist I am just parking my car for a while, do I have to enter it, and I did enter the details on her advice). So, today I receive a parking charge notice of 100 GBP saying that I parked illegally for 3 hours. Outrageous!

酒店不錯，服務也不錯，帶早餐，也算是正經的英餐了，總之價位是比市區裏便宜多了，就是距離市區中心要走一個半小時，不過就當散步了，坐公交車的話會很快。圖片與酒店無關，那是拍的愛丁堡的照片