I will start with the positives 1. Breakfast was amazing in the beautiful restaurant with a beautiful view. 2. Ale and Terry( breakfast staff) were really helpful, always smiling, kind, and attentive to details. 3. Lucio(receptionist) was really helpful and kind. NEGATIVES 1. Very, very rude, housekeeping staff. 2. Beds untidly made. 3. Very bad smell in the bathroom 4. Rusty sink and shower 5. Mouldy bathroom 6. Confusing buttons in the lifts( see photo attached, you use this for going to the 5th floor) 7. There is too much noise from outside as early as 4am 8. Dirty hotel starting from the entrance.
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