사우스 자카르타 루프탑 수영장 호텔

'출장으로는 꽤 괜찮았고, 직원들도 매우 친절했습니다. 레스토랑 음식은 좀 더 좋았으면 좋겠습니다. GRAB을 다운로드하는 걸 추천합니다.'

'We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.'

'저는 중이층 객실에 머물렀는데, 2명이 머물기에는 넓고 매우 깨끗했습니다. 옥상에 바가 있었고 소음이 심했습니다. 케망에서 가장 좋은 위치입니다. 편의점, 레스토랑, 커피숍 또는 길거리 음식까지 걸어가기만 하면 됩니다. 아침 식사 메뉴가 몇 가지뿐이었고 개선이 필요합니다.'

'발리에 있을때 이용을 해서 자카르타에서도 이용해 봤는데 역시 트렌디하고 좋은 호텔. 근처에 도보로 갈수 있는 없어서 위치적으로는 좋다고 할 수 없지만 어차피 더워서 택시나 그랩을 이용한다고 생각하면 다 좋은 호텔. 개인적인 생각이지만, 가족보다는 개인이나 비즈니스으로 이용하기에 좋다고 생각함.'

'아주 좋은 곳. 조용한 방, 편안하고 깨끗하고 조용합니다. 물건은 친절합니다. 불행히도 방에 있는 모기가 나를 잠을 자게 하지 않았습니다. 그들은 방에서 아침 식사를 제공합니다. 근처에 세탁 서비스와 환전을 위한 큰 은행이 있어 사람이 많지 않으면 3시간이 걸립니다.'

'Good experience, but i found a cockroaches inside the room:('

'나는 편안하게 여기에 머물렀고 객실은 깨끗하고 직원들은 친절합니다. ”도시 밖에서 온 사람들을 위해 한 번, 나는 여기에 머무르는 것이 좋습니다 😍'

'Booked a room for the night with no breakfast. Check in process was seamless. Deposit of 200,000Rp required. The Room was spacious, clean and well maintained. The staff was very customer orientated. A couple of hours before check out, staff was friendly enough via door to door reminder should extension stay require. The price is worth it for the warm experience stay.'