The ‘hotel’ was more like an air BnB than a hotel. It’s essentially an apartment block with permanent residents, however our floor had key card access which I think was set aside just for paying hotel guests (I think, can’t be certain). We felt safe though. The staff were helpful and friendly so no complaints there, I just think for clarity people should be aware that it’s not quite a classic hotel that you think of l. 3 stars given because the staff were nice, but I think they should be a bit more honest with what it’s like. We didn’t feel like we stayed in a hotel so we’re quite disappointed with the price we paid. They should change their rates to reflect the fact this isn’t a proper hotel. The location is great though and very close to the Vatican. Photos 6, 7, 8 & 9 are sadly fake, or it certainly didn’t look like this when we went there. There is no hotel reception as pictured. Photo 5 has been doctored as if there is a reception there, you can see from later photos this is actually a mirror not a reception area. The ‘reception’ is actually just a small room on the ground floor where the manager sits behind a standard table, which at first doesn’t seem very legit. But he is very nice and helpful. The first picture is not the front of the hotel either but a location nearby. We also didn’t see the restaurant they refer to. Whether it exists or not, I don’t know. We never ate there. No tea or coffee making facilities in the rooms either. Pro’s: location is great. Staff are nice and helpful. Room was clean and cleaned every day, and a pretty good size with modern en suite. Con’s: need to be honest with how it’s advertised. This is a room within a residential block. No tea or coffee facilities in rooms.
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