호텔 카판넬레 로마

탁월한 치료법 매우 세심한 직원, 적극 권장

Good experience overall

Technically the property is one or two bus rides from the major sights, but it is a 45 minute bus ride and has no direct connection to any airport aside from a cab. It is situated in a small town with a handful of decent dining options including a Cuban restaurant that is practically across the street. The food at the Cuban restaurant is excellent as is the decor. It felt like it is run by two people, the server/bartender/host and a chef. Being half Cuban, the food was good. The breakfast at the hotel was a slightly dressed up continental with decent options but the juice and coffee dispensers make it a decent meal. Our room required a key to unlock the air conditioning and entryway lights. You cannot have one without the other unless the front desk unlocks these features for you. Calling the front desk to turn on the lights after a long day of running around is tiring. I’m not sure if the person working the bar was the bartender or the head of food and beverage because they were working the breakfast service as if they were manager. Good service, but the drinks were off.

Not as good in as out… The outside looks great, staff is nice, but we had housekeeping walk in on us twice (no knock, knock and unlock immediately) that caused a bit of embarrassment. Also the outside and lobby looks great but the room had issues for repair such as wallpaper splitting and water damage in the bathroom.

Don’t let the bad reviews scare you off. Lobby, bar and rooms are all clean. Pool area is cleaned regularly and the water is pristine. Beds are hard, pillows are thin. I slept fine though! Staff are friendly and helpful. Safes in the room, empty minibar and air conditioning works. Would definitely stay again.

Booked a triple room for 3 nights. The extra cot came with no duvet. No room service and no kettle or water bottles provided. One of the staff advised the water from toilet tap is drinkable. Had to pay for bottles on first night, refilled from tap from day 2. Got charged €67 for city tax. Positives: nice and helpful staff Buffet breakfast and good dinner service availabl4 at extra cost. Receptionist offered to store luggage after check out. Daily housekeeping.