슈퍼 8 바이 윈덤 하트퍼드 사우스 록키 힐(HomeSpring Inn & Studios)

The place stunk so bad, like they only rented rooms to stray cats that smoked cigarettes. It was very dirty. We didnt take our shoes off at all in the room. the hallways and rugs were gross. I wouldve requested a refund and went somewhere else but it was kinda late and i had my 12 yr old son with me.

Dirty, grungy, outdated, filthy, disgusting. Smelled like urine, mildew and smoke everywhere. Bed had hairs and food crumbs throughout. Comforter was absolutely disgusting. Left within 20 minutes of being there. The guy at the front desk was nice.

I stayed at the ESA in Long Beach CA. Not even a spoon in the "Fully equipped" kitchen. Nothing! No shampoo, or hair dryer in the bathroom. Checked out after 3 nights. They still owe me money for a refund of my deposit for the remaining 4 nights. I have a printout of what the refund should have been and they short paid me. Went back to complain and they said I should get the balance in 7 to 10 business days. It has been 2 1/2 months. I can't reach anyone who is willing to help me. They have lost me and a lot of fellow travelers as guests forever!

We cannot recommend AT ALL. Stained carpets, horrible smell in hallways, holes in blankets, not clean at all. We quickly checked in, Jason was very nice, then left. Front desk closed, so we couldn't complain or move to another hotel.

I was there for twenty minutes before booking elsewhere and leaving. The whole place smells like an ashtray, mixed with car air freshener. There was urine on the toilet seat. The place is dated and dirty. I’m surprised ******* does business with them. The guy working the desk was very pleasant.

The carpet was worn and dirty. There was mouse/rat poop on the floor of the vanity. There was no housekeeping during our stay. They left one small bottle of shampoo and one small bar of soap for two people for three nights. No change of towels. They should at least have left three sets of towels for each person, if they were intending not to service us during the stay. As a security feature, you supposedly needed the room key to access the building from outside. However, the door did not close in the first place, leaving us feeling very vulnerable. Also, we had to really yank on the door to the room to make sure it was closed, as it did not fully close on its own. We made sure we used all the locks on the door to prevent intruders coming in. There was no one on the desk from 9PM until 8AM each day.

Staff was really nice. The entire first floor smelled of smoke, the locks on the exterior doors did not work, and the building has some deferred maintenance issues. The furniture is really dated and not that sturdy. No elevator as far as i could tell. Location is quiet and "off the beaten path" so to speak.

Very disappointed for the price I paid. Lobby closed at 9 and despite confirming the reservation earlier that evening, took about 30 minutes to get in contact with anyone to check in. After showering I felt dirtier than I started. Everything was very worn, stained, gross, and smelly. Everything reeked of cigarettes even in a non smoking room. The beds were super uncomfortable. Expect a motel 6 feel for 3x the price.

Wonderful stay. Clean spacious room. Bob and Justin were great…. Beautiful horticulture on the property! I definitely recommend this place !