Stayed at Grand Plaza for a few days with my wife, and considering how much they charge, I'd have expected better (at the time we were there, room rate was around $95-100). Everything, pretty much everything, was basic. Not enough TV channels (frustrating if you choose to stay in the room long enough, and having no sports channels was both a surprise and disappointing as we went during the World Cup season and hoped to catch some of the games from our room). The staff though were always willing to help, although for half of them, the language was an issue as their English was sketchy.
번역