만다린 오리엔탈 알 파이살리아, 리야드

He could not have done a better job from the first moment I walked in until the check. What a wonderful experience.

Excellent service, great hospitality and definitely would stay here again in the future

بالعكس كان استقبال وشي حلو ومرتب الفندق وقمه في الاستقبال والجمال

這次訂房因為是在中阿論壇期間，房價真的很高…可能單價比較貴稱得房間沒那麼值，並未到期待值以上。當然酒店本身是好的

Have stayed quite a few times and really enjoyed it (hence the returns; what’s not to like about a Mandarin Oriental). This one probably would have been similar apart from the very poor start leaving a very bad taste. Had twin room booked. Received email that morning asking if I still want it - yes as travelling with 14 year old daughter (am male). Response “well noted”. Arrived (midnight after flight from UK) to be told that booking is for king and no trace of a booking for twin. Confusion when shown email exchange from that very morning with further denials. Told that nothing can be done = Stand-off and request for manager … he said he was. After escalating voices … room found on suites side … clearly lazy, hoping to fob me off / thought sharing bed with daughter ok rather than make any effort to sort out. Much fuss about this being an upgrade … it’s really not. Old suite rooms vs. new in hotel with more bedroom space / walkin wardrobe etc. Extra lounge space in suite, but we never used - would have far preferred hotel / very much a downgrade in my view… though clearly still a very nice room. We also had to walk back to hotel area for breakfast each day in the rain (novelty as it is for Saudi) - “upgrade” was for room only. Given the similar breakfasts, this was just petty and pretentious. To be fair … if you don’t meet a lost circus clown pretending to be a manager at checkin, you’ll love it…