레지던스 테르미누스

Wonderful location and apartment. The apartment was clean comfortably and had everything we needed, Reasonably priced and even a sea view. Would definitely use this hotel again!

Booked a studio with a sea view for 2 nights and on arrival were given a room with no sea view. We asked for a different room and were told they don’t guarantee a sea view as all rooms are priced the same……which isn’t the case. We were told they were fully booked so couldn’t offer us a different room. We booked a different hotel and as we were leaving, were told they could put us in a different room and they denied they’d told us they were fully booked. They argued with us in the foyer and refused to give us our €8 tax back. We are well travelled and have never been spoken to by staff so rudely. One further thing, there is a note in the room saying you will be charged €12 per day if you use the kitchenette on stays of 3 days or less! I’m sure there must be an ulterior motive for them not putting us in the correct room and they obviously didn’t expect us to leave! The website showed 7 rooms available!