더 베냐민 하우스, 셀프 체크인

Benefits: - The hotel has a great location. - The building is beautiful. - The hotel is in a nice location. Disadvantages: - I had an allergic reaction due to the poor quality carpeting and lack of ventilation (there were only three small windows). - There is an automatic check-in system, although there is a reception desk. Even in the cheapest hostels there is someone to meet you. - It took us four hours to get toilet paper. On the day of check-out, at 11.03 a.m., someone knocked on my door and told me to leave. The level of service is inconsistent. - Communication was by SMS only. After all, this is supposedly a three-star hotel. -I stayed for four nights, but my room was never cleaned and my towels were never changed. -I forgot my laptop sleeve and asked them to send it to me. I offered to pay for it and give them a delivery note, which they just had to print out. However, they told me that they do not return lost items. ***? I do not recommend this hotel at all.

We stayed here for three nights and found our rooms comfortable, clean and quiet. It's a slow ten minute walk to the city centre, train station and bus station so it covers all the bases. However, we found the lack of staff in reception disconcerting. We used a key code to get through the front door and to get our room keys. We are all fairly independent and self reliant travellers so we were OK but guests wanting a concierge on hand for help and advice or room service will be disappointed. Still, you get what you pay for and this place was good value for money.

Beautiful architecture and ideal location buuuut… the beam in the room ***, the carpet needs to be removed, I couldn’t breath all night. And we didn’t even have a normal size window for air. Literally 15 x 15 cm windows that made me feel like I was in jail. Don’t stay here if you’re claustrophobic or if you have any respiratory issues. The bathroom was alright and the bed was nice. Go and buy your own toilet paper if you will stay for more than a day.

Staying in The Benjamin House certainly added to the enjoyment of our 5 nights in Riga. Location is great, opposite Vermanes Gardens, with a good choice of breakfast cafés close by. We walked extensively around the city. We arrived late in the evening and self check-in worked perfectly. We were pleasantly surprised by the size and quality of our room. It was warm and well furnished in a traditional way, in keeping with the rest of the building. The first floor entertaining rooms, which you could wander through, were lovely. The bar is open only at weekends. Contact by WhatsApp seemed a good system and we had a quick response to our request to leave luggage on our departure day. The left luggage room isn’t locked, however. Our request for cleaning and towel change was met but we would have liked a plug for the bath, which we requested, but it didn’t materialise. We are surprised at the very negative reviews on TA. BH is an unusual place to stay, but exceptional value, and for the traveller who prefers something a little different, we would definitely recommend.

A little bit old fashioned but nice hospitality and good service. I had some issues with my room. It was self check on so I was afraid of some things but the guy (staff) came straight away to fix the problem. If you want to stay around the city centre I highly recommend this place. Can't wait to go back. Thank you for everything.