We had brunch and our experience was not memorable at all. The service was extremely poor! 1/ we booked a week in advance requesting to sit by the window. When we arrived, we were shown to a table in the center of the room. I asked for the table requested as I could see that there were a few tables by the window unoccupied, but was told that it’s all full!!! I insisted and had to wait for them to come back with a negative reply. All this time while waiting, the people who arrived after us were shown to the tables by the window. So, not wanting to be petty, we accepted the table. 2/ the waiter explained to us that brunch is from 12 noon to 16:00. So you would assume that you could stay until then. At 13:30 we were told very rudely that we had to leave as there will be a second service. All this, without an apology, or an advance notice that we need to vacate the table! Very very unprofessional. 3/the plate of my niece was literally taken away under her nose, as she was finishing her dessert! We were so shocked that we didn’t even have time to make any comments! There are more but I wouldn’t bore you. Suffice to say we were not impressed at all by this restaurant. Food was so so. It wasn’t even on the rooftop. Anyway even if you still want to go, there is no need to ask to be seated by the windows as there is nothing to see. I am shocked that such a well know brand of hotel/restaurant is providing such awful service. I would not recommend this restaurant
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