샤토 레 크레에르(Domaine les Crayeres)

항상 내가 가장 좋아하지만 충성 고객을 기억하지 못하는 것 같습니다.

第二次入住了，感覺大不如前次的待遇，偷換我訂的房間不説，房間裏經常發現臭蟲趴在牆上或床上，店家居然不認為是疏失，説正常現象。我請問店家，他自己是否願意跟臭蟲同牀共枕？對不對？這個店家唯利是圖，態度還很傲慢，最近以來對國人不友好，不建議大家選擇這家酒店。

Les Crayeres is exceptional. From the professional staff to the Michelin restaurant to the beautifully furnished room, we were comfortable all of the time. English speaking friendly staff. Walkable to Veuve Cliquot and Pommery, two of the oldest woman-owned businesses in the world.

Beautiful property. Outstanding Michelin restaurant Very helpful staff. Relaxing

Could do some upgrade in some of the place in and around the property. Need some paint at some place. But overall, very good.

Absolutely amazing - we keep on returning - the service, the people, the food and in total the full experience is excellent.

Beautiful property and rooms. Exceptionally clean. Would have been good to have tea and coffee making facilities in the room.

Perfectly located within walking distance of Veuve Clicquot, Pommery, and downtown Reims, this establishment offers an enchanting setting that feels like a dream come true. The attentive staff, renowned for their politeness and profound knowledge of the region's history, go above and beyond to ensure an unforgettable experience.

It is a beautiful property, but keep in mind the kind of people who will be staying in a place that costs usually $700-1100 a night: pretentious and less pleasant. The culture may not be what you have in mind. Also, we paid $100 for a club sandwich and two glasses of Champagne at their bar when we wanted a light snack. It was gorgeous but there is not much to do in the hotel. In addition, when booking, be sure to note that you are in the main hotel, not cottage. It costs the exact same and you feel like a third class citizen who is not good enough to stay in main hotel. They werent responsible for this issue, but when you are booking, just double check. Also, and perhaps this is an issue all over France, but is hard to get the front desk to help with things like reservations. Ultimately, they helped, which I am thankful for, but they were unwilling to call Veuve for us because “they had not made the booking.” So if i have any advice, have them make all your booking so they can then feel responsible to help you with them. All this said, there is a lovely older woman with a short bob cut that was kind to us all the way through. Merci to her.