Victoria B
2024년 6월 14일
We booked our stay at Medinblu Reggio Calabria back in March 2024. We (2 adult and 2 daughters) arrived around 11:30pm by taxi on June 2, 2024, after flying all afternoon. Upon walking into the lobby, I was approached by the receptionist, he asked for my surname, then said you are at the wrong place and shoved us out the front door, back to the taxi and told him we were to stay at their bnb. The taxi driver loaded all the luggage back into the car and drove us 3 blocks. The room was awful. Not the 4 star hotel we had a reservation for. It had 2 twin beds pushed together and a pull out couch for our girls about 2 feet from us. The bathroom had mold in the shower and we had a tea pot with only one cup and one glass for 4 people. After calling the company we booked with and going back and forth with Medinblu until 3am they admitted the room we booked could go for more money then we paid so they refused to honor our reservation. When we checked how much the bnb was per night, we over paid it by $100 a day. They are dishonest and because they could get more money for our room for 3 days they moved us to a 1 star property. Which we way overpaid for. Do not book with them. Bait and switch
번역